Dealing with broker on detention !

Really isn’t much you can do, hopefully get lucky or see if the shipper will unload it and go find something else to do.

 

Why are you making a driver suffer because you are not getting paid? You need to act like a real business and pay your driver and either fight for detention or eat the cost as the price of having an employee.

 

Why did you wait until you were loaded to call?

 

We’re all going to run into something like this at some point. Nature of the beast.

 

9 times out of 10 they brokers will try to find an excuse not to pay. Therefore, it is important to follow their "prescribed" instructions to a T...not only that. If you know that the receiver is detention-prone, it is better to discuss the detention terms before committing to the load. Then do follow them and make notations who you spoke with. I even prefer to send email to have a proof for notifying them.

Then, if you are sure that they would not have any excuses not to pay you, but still don't pay, you need to discuss this with their accounts payable and that in itself may be nerve wrecking.

A good example is JB Hunt,
For the last 2 years, they don't require a separate notification when detention starts or ends as long as you have the app "JB Hunt 360" open and make updates through it. Still, every time I billed them with the dention and sent the supporting documents or BOL with in and out times, they would always pay me for the line haul only. Then I had to call their billing dept. and wait on hold, sometimes too long for a normal guy to have patience to endure and finally when discussing the detention, they always paid on a separate check.

On another occasion, with Uber I had a few verbal skirmishes at first and finally, I wrote a lengthy email letter, explaining that detention was proven, correctly notified and no reason whatsoever did they have for not paying me. They did pay, and kudos for them to be convinced like that.

 

I find it almost a high crime for these people not to pay up.

Money cuts both ways, they got their profit, pay up.