Toll Reimbursements

I'd certainly find out what the heck is going on... especially 200 dollars. We have ez pass but still have to ask for authorization to run tolls with the exception of Illinois. But not once has the company came back and said no. I got a load once out of Philly going to Ames, Ia and asked for the ok to run PA, OH, IN, and IL. Didn't even take a minute and I got it. That cost a good chunk of change.

 

Like I said before they kept almost $200 from my last check for tolls saying that I did not submit the right authorization number when I sent in my receipts. It was nothing more than a money grab from them. This is a perfect example of why not having EZ Pass is a giant middle finger to the drivers.

 

I've had that problem. I started putting one reciept per page on reimbursement form and writing pro#, cash code for comcheck, unit number, ID# and name in about 1in letters on the page. Had to make sure they could read it. It sometimes doesn't come out to clear on the Transflo. I just assume they couldn't read unless it was in big letters.

I would definitely be on the phone to someone at TMC.

 

I am having the same exact problem. my complaint is that there is virtually no way to keep any sort of accounting of what tolls are reimbursed and which aren't.they want to keep 175.00 from a comchek from back in august, I re-sent all the toll receipts I had from around that time and told them to figure it out. at any rate this is getting real old real fast.

 

I couldn't stand dealing with those "twit" women in that department.. They always treat you like it's your fault.. They need to wake up and realize that if money is owed to you, they need to pay it.. It doesn't matter what they screwed up in the meantime.

 

i'm really baffled why some of you are having so many issues with toll receipts. youll probably think im makeing this up, but i've never had one single issue. i take the time to print very cleary my name my id my truck number and pro number. when the gal at the pilot gives me back my scanned transflo sheet i keep this in a folder that stays with me in the bunk. i wait until my pay comes in and i double check it. honestly, never a problem. i also only send in one sheet a week for receipts (unless i have no choice but to fit them all on a couple). maybe you guys are having issues with the receipts being to cluttered on the page, or writing not clear or something. dunno. like i said, i don't have an issue. if it were a fleet wide problem then im not sure how you would have guys driving there for several years if they were getting screwed on their pay. id try doing some of what i suggested and see if that makes a difference.

 

Yes it has to do with the way they are filled out... But in alot of cases even if filled out improperly they should still be able to figure it out, they just don't bother to do it... They feel some sense of entitlement, like they are more important than the driver and will simply keep your money without another word if there is even the slightest reason to do so.. Rather than doing the work and looking up the needed info.

You'd think if it was that important they'd call the driver to get the information and tell them how to fill it out properly, but they never do that.. They just wait until you call asking about YOUR money, THEN they tell you that YOU did something wrong and they kept it.

 

It's not the office staff's job to make sure you fill your paperwork out correctly. They tell you how to do this in orientation. It's the drivers job. I had this problem also. Started sending in one reciept per page, printed all the required info in large print so they can read it.