Hi all,
Got a wierd one here, so I just got a call from my insurance that the shipper has filed a claim because of temp abuse/failure. Now the interesting part is the reciever recieved the load with no issue, not a word about temps being out of range or anything. The reefer never went out of range but I have no way to prove this, the shipper also didnt put any temperature trackers. Basically, the load was grass, and from the pictures in the claim it looks like the plants were not watered and this wasnt a temperature thing, the grass is dead in small spots, and doesnt look like it was cooked like they claim otherwise all of the grass would be dead. Any advice on this one?
Shipper Filed Claim on Reefer Load Due to Temp Failure
Discussion in 'Ask An Owner Operator' started by SpeedyGonzalez, Aug 12, 2020.
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Sensimillia or Columbian Gold grass?
Just dated myself.Brettj3876, Scoot 1971, SpeedyGonzalez and 2 others Thank this. -
No advice for the situation. But I will say this, with the reefer trailers I have, I installed data logging equipment becuase of the number times we had a reciever accept a load and then get hit with cargo claim a couple weeks later. So when the driver gets unloaded, he prints off two copies, one for us and one for the reciever. They sign the copy he keeps and gives them a their copy, don't matter what the load is, it is cheaper to get a roll of thermo paper than a cargo claim.
GreenPete359, kimbosa, NightWind and 5 others Thank this. -
How long ago did u deliver the load
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Load was dropped of July 25th, claim filed yesterday. We're currently looking at installing a data logger into the trailer. Any recommendations?
GreenPete359 and Buckeyes614 Thank this. -
Looks like I'll avoid grass now, whenever I hear about these sort of things I start to contemplate weather to sell my reefer and leave the refrigerated part of trucking forever. Sorry man -
Buckeyes614 Thanks this.
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