FedEx goes viral - Surely this is not the norm in LTL, is it?

First of all, nothing you showed a picture of OR are talking about is LTL. LTL is palletized less than load (Old Dominion, XPO, YRC, Fedex FREIGHT - not the rest of Fedex). What you have shown is small package delivery (like UPS). That's all you've shown. Not one pic of LTL. Learn what's what in shipping, it will help you.

Second, everything you've shown is Fedex Ground. Fedex is not Fedex Ground. Fedex Ground is formerly RPS (Roadway Package Service) and Fedex bought them when they bought a lot of other companies, such as Fedex Freight, which used to be American Freightways/Viking Freight. There are a bunch of others under the Fedex umbrella that most people will always just call Fedex because they don't know any better. If you know anything about the history of Fedex you know that the old Fedex (Federal Express now Fedex Express) was top notch. Still are in some ways. Well paid and well trained company employees with good benefits and pride. They'll be paying me a pension until the day I die. They offer/offered expensive shipping with an exemplary record. Remember there are exceptions in shipping anything. A small percentage gets damaged by every company.

Fedex Ground (all of your pictures) was never any of that. They were always step children driving dirty, dented up trucks and abusing freight giving Fedex a horrible name since the day Fedex bought them. They are contractors, not employees and virtually all of the big truck wrecks and the modern horrible reputation of Fedex is because of Fedex Ground. When's the last time you saw a Fedex Customs Critical or Express tractor trailer flipped over on a minivan?

The idiot who posted this mess on Reddit (this is how MY truck looked every day, etc.) is just another lazy employee not willing to pick up the slack for others. If it's their truck then stack it, strap it and deliver it in one piece. Talk to management about the lousy loaders (who are beyond lousy), or leave. Why be complicit all your life in crap work?

But, is Fedex (as in the parent company) not liable for the bad name Ground gives them? They absolutely are. Buying Fedex Ground was one of many reasons I gave up on that company after 25 years. They are really that awful. I was totally ashamed of what I was seeing. They aren't what they used to be. No companies are though.

 

This is fedex ground , the small package side is a sh!tshow. Crappy wages and dealing with thus daily. But all these boxes have to all be moved by hand. Don't expect white glove service. The frieght side isn't much better thought, just damaged product with a forklift instead. It's a wonder any of these companies make a profit from all the claims they have to pay out.

 

This reminds me of when I pulled dedicated Walmart. Everything was based on time. There wasn’t time to stack and wrap properly so the mess is what was normal.

 

We need a sarcasm font.

Exactly my thought when the pic showed he was backed up to the rollers. Guy needs to either secure his load before he leaves, or realize his brake and throttle have positions other than "all the way to the floor".

 

That explains why my $6000 toolbox showed up looking like it fell off a cliff.....

 

Walmart last time I knew did not put their DC >> Store loads on pallets either. This along with stockers that get in a hurry and use box cutters the wrong way causes a lot of shrinkage. Stand in an airport sometimes and watch the baggage handlers working. I have seen them cut a corner with those carts and have bags fall off. This is why packages must be packaged with lots of packaging material inside. Between this crap and the box cutters I would imagine at least 2 maybe 3 % of all retail products setting on the shelves is damaged.

 

I’m from the delta; went school in Greenville.

 

Uptown Market, Bill Huckabees Curbside Mkt, Yen Quong, Mansours Groc.... All those old places.

 

No, think he is quite a bit younger, least he sounds like a "new guy". Joke...