Filing against companies bond for non payment?

luckily I have not, what broker?

 

Many times. I've even done it for non-payment of accessorials.

 

Wow 120 days, I don't factor so im making calls on the 31st day!!! In my short time Ive only had one so far. Be nice to know the procedure though.....just in case.

 

I was under the impression accessorial charges weren't available for bond payment?

 

That's the general consensus here on TTR but I've done it several times. The bond covers the invoice so I forward the invoice and the rate con and my AP. Then they pay me!

Fitzmark was the last dirt bag brokerage to try and back out of a written agreement. I got my check and it was short the detention I billed. I called their AP department and they told me I had to contact the agent. I declined. I don't work for Fitzmark. I invoiced and gave them 30 days credit. They broker their end of the bargain.

I promptly began the claims process with the bond holder. The agent called me and made a bunch of excuses even though they explicitly told their AP department not to pay it!

I had a my remittance before the end of that day. If you have it in writing that they agreed to your policy, you're golden. Even if they just agree to it in an email response instead of on the rate con itself.

Taimen tried that one with me. They shorted my invoice for the detention. I called them about it they straight up said they weren't paying it. I contacted the bond holder, showed them the email where they agreed and before the end of the day Taimen's owner was calling and apologizing as he was giving me the check number.

 

I hate to ask you your business, but could you maybe detail your "agreement" some? It might help other O/O's, and I know it would surely help me. I've never had bad luck in the payment department, other than having to threaten to call their insurance company (knock on wood), but I know that day is coming. It really seems like you've got your #### together in this regard.

 

Sure. Anything to help. It's basically written in a way that puts the ball in my court as much as possible. Just like the brokers do in their Agreements. It. Spells out all the details for when things go wrong during a pick and/or drop.

Detention, layover, TONU are all detailed. But it doesn't even have to be so formal. I'm just a control freak so I go the extra mile. It can be as simple as just spelling out what you agreed to verbally but in an email. I get them to respond they agree when I send back the signed rate con and make sure to write in that message that the truck won't be dispatched until they agree.

Most of the time though, I edit the rate con and paste my policy onto it to save their time.