Ooh that's a big no-no! He was trying to make extra money when he knew he wasn't allowed to load it. Shame on him (although he acted shameless when he delivered).
Customers have gotten to the point where they straight-up tell me the rate is $0 if a trailer is loaded that was strictly a straight hook and drop. I can't say I blame them but it sucks. It can hurt our relationship with the customer and their relationship with the buyer.
Carriers' mentality on late deliveries
Discussion in 'Freight Broker Forum' started by kgray520, Jul 23, 2024.
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As far as what I meant by not getting paid, read the reviews on the load boards for Freight Tec if you can. Something has to be wrong to be 1 star rated with lots of reviews. Even TQL stays between 2 and 3 stars. This is also another reason why you might have more trouble getting a good carrier. Regardless of if you're going to pay the carrier or not, all they have to do is look at the reviews of people claiming to not get paid, and it's possible that they figure they might as well just keep running with the trailer. There are people who keep the trailers for months with no intention of returning them, and when recovered they have stupid amounts of damage that the carrier's insurance refuses to cover.
It sounds like you really do care, but you shouldn't be losing any sleep over it if the trailer doesn't make it. The world will still turn, and hopefully karma will hit the scumbags who broke their word. As long as the police view it as a contract dispute instead of theft, change on a large scale will not happen.rollin coal and gentleroger Thank this. -
As far as Freight Tec's reviews, I don't know why their rating is so low. All of us agents are in different offices and I'm sure if there were any negative ones about my office, I would have heard about it from them. So I honestly can't speak to how any of the other agents handle their business. We're all contractors (none of the brokers are Freight Tec employees). I do believe we have a 95% payment rating though so I'm not sure what the negative reviews are regarding -
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They just care about having the cheapest truck show up and unfortunately you get what you pay for sometimes. -
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I’m curious, what type of freight was going to be loaded on this trailer(when the customer gets the trailer), and did the company that was supposed to drop the trailer, were they planning on then, moving the trailer/freight when it’s brokered?
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