Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Hey Mark,

Did the software upgrade this morning on the T5C (do the map this weekend). And noticed pronouced hesitations in changing of screens especially on the map screen in the bottem display when changing between the data bars (current road, city etc). The main display actually hung up when going from tools back to the map. Not a complaint-yet anyway. More an observation.

All in all, a good update. And the rocket truck was nice touch.

Mark-k7tkr

 

seems much smaller than before

I do like the Highway view!


I also was off 100' of I-80 in Lincoln Ne
kept me recalculating at most intersections of the service road it thought I was on

 

We have a winner, it definitely stays connected to my computer no problem.

So any generic Mini-USB with 1 amp output should be fine? I think I recall this happening to a few other people as well. Such a shame because all of the other hardware is perfect. But at least the cord is very easy to replace.

 

Nebraska just finished thier highway construction there-80 was re-routed some. Too new to be on any map database yet I would think. My 500 did the.same thing there.

Mark-k7tkr

 

My guess is that the mean people on the phone do not come on here.
Otherwise they would know that the update will take hours.
The ones that are surprised by it are the ones updating. Which will be the majority of users.
You should have them put a warning on the update before download. "Please do not attempt if you do not have hours to spare waiting, once started you cannot stop update process"

 

One thing I also noticed about my unit, is that it gives me a warning that I'm unable to back up the TND500 and to contact tech support if the problem persists.