Interesting phone call the other day....

Was waiting for my load to be ready at the Morris, IL. Costco DC. So i take my dog for a walk, and come back to the truck. See there are a couple messages on my qualcomm, and i missed a couple cell phone calls. The QC message was from my DM saying, "Plz call me ASAP". So i call him, and he tells me that the VP of ops of the midwest division wanted to talk to me. So we talk for the next 40 min. about an email i sent to Richard Stocking. The email i sent was in regards to the info they were asking about on the Kiosk survey, that would never go thru for me. The email was pretty harsh regarding "if i would recommend the lease program to anybody". I didnt say yes or no...i just said, "depending on the time of the week i was asked..." I also had a few choice words about the planning on weekends. I was told when i first started, that at 5p, everything goes to Memphis. Phone calls, qualcomm messages, planning, EVERYTHING. I'm told in this phone call that everything does go to memphis, BUT the planning is still done by Edwardsville or Manteno for trucks in the midwest. (manteno basicly covers the chicago market). I have an MT reefer return load that got me into Morris yesterday about 1p. I stopped en route to let my dog out, and in the meantime, sent off a message asking about a load to keep me rollin'. I was told, "your PTA is set for noon sunday". WTF ???!???!?! does anybody read loaded calls? how is it set for sunday, when i set it for noon saturday (planned noon arrivial when i left the Costco whse) and i even got the automated message, "driver changed their PTA to...XX/XX XX:XX" So, i bit my tounge all day saturday when i got MT. 7p i asked why was it taking so long to get me a load? Then this morning, asked what the status was. they fed me the same BS saying "oh the planner knows you're MT and waiting for a load". "Does it take 24 hrs to find a load?" I sent another message back saying that if i wasnt planned by 10 (they got 3 hrs) on something with some miles, i was bobtailing home 4 hrs away, and that if i am going to sit, i'm sitting at home. Then my DM will wonder why i'm at home rather than in Morris, which i've already sent an email off to him.

its not hard to keep me happy.....just keep me rollin'.

 

no kidding mystic. yeah, happened a few times before, when i was a company driver. Though i just verified thru memphis (taking it with a whole pound of salt) that my planning is done thru edwardsville. So when i send in a message on my QC about when will i get a load.....it goes to................................memphis?

now chalupa....i wouldnt say 'the truth'...its just common sense. its plain business sense. If i want to talk to the cable provider, i dont call my cell phone company.

 

half of them don't know how to weeed. =) after all the complainin' i was doing to memphis, dunno who got it for me but i got a round tripper again....costco reefer....400 mi each way....7a live unload in the morning....going to see if its ready now. (which it probably is)

 

its not an issue with the miles, its the issue with how dis-jointed things are on weekends. half the time, i've got a load that gets me thru the weekend....when i dont is when i seem to run into issues. I b!tch enough, and then i get loaded pretty good. Why does a driver have to send 10 messages before they get the picture. I told them i was headed home 4 hrs away if i wasnt planned on miles by 10a. 9a rolls around, and i get a 840 mi load thats round trip reefer. So now when my DM comes in monday morning and reads my emails, he'll say "what you talkin' bout? you got miles?"

and i confirmed, i'm planned out of edwardsville/manteno when i'm in the chicago area, but after hrs and weekends, my messages and phone calls go to memphis. How dis-jointed is that? So i message memphis for a load, and then they have to message a planner in another city. (but i think i said that already)....hahahah