Swift drivers, sound off

Discussion in 'Swift' started by BigShrek72, Apr 1, 2011.

  1. Rug_Trucker

    Rug_Trucker Road Train Member

    3,335
    867
    Aug 7, 2009
    Near Nashville TN
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    I raised Hell about getting screwed on 12% on my loaded miles on a recent load. Plus my empty miles following the fuel route sent to me was 125 paid. Off the hub it was 193!! Off the GPS it was 186 or something like that. So it was 67% was that screwing. Shortest route on the GPS was 119 mi. Down cow paths and through little farm towns.

    I won't get paid for it either. Was told to mention it next time.

    I can't for the life of me figure out why we have to acknowledge that we get paid HHM miles!

    No kiss! No Vaseline!
     
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  3. Time

    Time Light Load Member

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    74
    Jan 17, 2011
    Vancouver, WA
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    This is a pet peeve of mine and you're right to complain that it hasn't been fixed. Here's how you deal with it and, yes, at the risk of losing the load:

    If you arrive for p/u and it's not there, tell the window watcher to let you know via QC when the dropping driver arrives with the paperwork. If they tell you to check back, tell them you won't be available to check back. When they ask you why, tell them it's because they can't tell you when the load will be there . . you don't know what your log status will be. Don't argue.

    Go back to your truck and ask your term to have the planner reissue the plan with it's corrected parameters. Either they will or they won't but, in any event, you'll be off the hook if, for some reason, you can't run the load as it was originally planned to you.

    You're right, by the way. This is a simple matter of one or more links being too lazy to update the info.
     
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  4. Rug_Trucker

    Rug_Trucker Road Train Member

    3,335
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    Aug 7, 2009
    Near Nashville TN
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    I got a Tcalled load in New Boston. It was 5 hrs late as far as I knew. I had to be the one pestering the crew to notify me. By the time I located it and fueled? I did a mac22 and drove 1 1/2hrs. it was too late in the day to run all night. I got up early. I was suppossed to get the load at 12 noon. I was finally notified at 7:30pm.
     
  5. BigShrek72

    BigShrek72 Light Load Member

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    Jun 4, 2010
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    I'm 39, I use old fashioned words and a few of the new ones. I also like to say someone is a square :biggrin_2559:

    Well ABS isnt required to operate safely. I drove for years before we even had ABS in trucks.

    Man thats an industry problem, not a Swift problem.

    Its computer generated. The pickup time on a load you are picking up at a terminal is the ETA that the other driver has given for the terminal. However, when they stop and take a nap or something and dont change that ETA, well...

    For the issue to be fixed, the drivers need to send correct ETA's. This is a case of trying to blame the company, when the fault in this issue lies completely with the drivers.

    Ahh someone who hates office staff and thinks he knows whats going on but has no idea.

    See my previous posts. Come watch a planner work, see how often he/she is "on the internet". And have you had that happen a lot? Where the shipper doesnt know about a load? I work in customer service and have never known that to happen! They might say it has cancelled, or something, but never do they say never heard of it. You got threatened with a service failure because a load cancelled?

    And no, people in the office get writeups also, so where you can get 20 service failures before someone realizes you cant do the job and you get a PCR, we get one, maybe two chances. And besides, just how is it Swifts fault if the customer cancels the load? Please, please explain that. We have not employed a reliable psychic in some time, you know.

    You do realize that the fuel route is suggested, but not a forced route, right? I know of only one customer that forces a driver to take a certain route. If you know a shorter route, by all means, take it. Ask for a re-optimization after you are on the route.

    If the load is late getting to the terminal, you are off the hook if you cant make it anyway. We can see when loads t-call.
     
    Last edited by a moderator: Apr 12, 2011
  6. Luse

    Luse Medium Load Member

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    Nov 8, 2010
    Middle of nowhere Montana
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    I never stress over picking a t-call load that is not there. If its late its late not my fault I just put a mac 22. And under reason was t-called late. Now my frustration is I will sit memphis tremanil waiting on a load to go home (hattiesburg, ms) sit there all day they give me a load to get close to the house and its been on yard for a day or 2 :(
     
  7. Luse

    Luse Medium Load Member

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    Nov 8, 2010
    Middle of nowhere Montana
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    oh also abs is not and oos, but can get a ticket for it look at 395.55 it applies to all of are trailers well maybe not some of those old ms trailers.
     
  8. Injun

    Injun Road Train Member

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    May 15, 2010
    West o' the Big Crick
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    That's not entirely the case. A fine example was when I t-called at Memphis last week. I had run hard all day on a load going to Brownsville, TX. My DM requested it be set up for t-call because there was way too much time on it. I picked up in Washington, WV and set my ETA for Brownsville. When the t-call order came to my truck, it was set ridiculously early for the following day without having asked me when I could get it there. It would not have been legal for me to get it there by the t-call time set "by the computer" of 0628. I just did what I usually do in those circumstances: roll my eyes and get it there when I get there. Whenever that happens (quite often) I just skip my Macro 10 for the morning so I don't have to hear the 'puter "BEEEEEEPP!!" "Invalid arrival time, Late" or some such.
     
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  9. Rug_Trucker

    Rug_Trucker Road Train Member

    3,335
    867
    Aug 7, 2009
    Near Nashville TN
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    Then why is there a mention of OOR miles in the driver manual? You can be charged $.XX per out of route mile. I miss placed my manual or I would give you chapter and verse. :biggrin_25523: A friend out of Lancaster has a real XXXXX for a DM. She told him he was 5.6%, 5% is allowable.

    My beef was I followed the route, drove the miles and should get paid! The shorter route had the same time on it.

    And the loaded route I took was the exact company route. They screw you when they can.

    I did to runs, out and back. 304mi by Swift's measure. 305 by the GPS.

    I Swift would take their usual 7-10% off? I would have got paid close to $20 more due to it being less than 299mi. Coincidence? Possibly not.

    It would have gone from $.34 to $.40.

    Just the way the game is played.

    Other than being treated like a 2 year old?
     
  10. blsqueak

    blsqueak Road Train Member

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    Dec 27, 2009
    buckeye lake, oh
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    I go along with what Injun said. Had to t-call one, was asked my ETA. Told them 0900. Get the t-call msg, and it says 0438. Forget sending MAC 10.
     
  11. 1nonly

    1nonly tease-y-ness

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    Jul 2, 2008
    The burning sands of the SW
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    I don't believe this just because I've seen preplans that list a pickup time earlier than the load is even picked up by the first driver.
     
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