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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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Page 257 of 756
  1. Aug 23, 2011 #2561
    66truck

    66truck Light Load Member

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    Nov 7, 2008
    ohio
    0
    Can anyone tell me how accurate the TND'S are navigating Chicago? Bridges and other obstructions for trucks
     
    66truck, Aug 23, 2011
    66truck, Aug 23, 2011
    #2561
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  3. Aug 23, 2011 #2562
    Mark Kling

    Mark Kling Technology Contributor

    10,935
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    Sep 23, 2007
    Statesville, NC
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    Not at this time, but Rand is ever growing in looking to the trucking industry to see what best mets the needs of the professional driver.

    Thanks,
    Mark
     
    Mark Kling, Aug 23, 2011
    Mark Kling, Aug 23, 2011
    #2562
  4. Aug 23, 2011 #2563
    Jagshere

    Jagshere Bobtail Member

    2
    0
    Jan 9, 2011
    0
    Thanks for your time, I guess its time to find a TND 700 then!
    :biggrin_255:
     
    Jagshere, Aug 23, 2011
    Jagshere, Aug 23, 2011
    #2563
  5. Aug 24, 2011 #2564
    Raamman

    Raamman Light Load Member

    186
    82
    Jan 21, 2011
    Airbase Two
    0
    just got an email from rand saying they are now going to be providing annual free map updates- now that is what I expected when I read the blurb on the box when I bought it
     
    Raamman, Aug 24, 2011
    Raamman, Aug 24, 2011
    #2564
  7. Aug 25, 2011 #2565
    Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    Until Marketing releases these type of specials, I cannot mention them.


    *Lifetime Maps provides purchasers with an annual base map update for one (1) Rand McNally device, when and as such update is made available on Rand McNally websites, until the shorter of 1) the useful life of the Rand McNally product, or 2) such time as Rand McNally no longer receives updated content from its map supplier.
    Internet connection and Rand McNally Dock software are required. Lifetime Maps is not transferrable to another person or another Rand McNally product. Lifetime Updates provided by the Lifetime Maps feature apply only to the same geographic map data originally included on your Rand McNally device at time of purchase.

    ++++++++++++++++++++++++++

    If you already have purchased Maps, then I will post information about that a little later as I get the word.


    Thanks,
    Mark
     
    Mark Kling, Aug 25, 2011
    Mark Kling, Aug 25, 2011
    #2565
  8. Aug 25, 2011 #2566
    Countyboy

    Countyboy Medium Load Member

    495
    179
    Nov 10, 2010
    Littleton, NH
    0
    Well, GPS is 26 days old and the speaker stopped working as I have seen reported by others earlier in the thread. Called the local TS I bought it at and they said they would exchange if update doesn't fix it RECEIPT OR NOT since it has been a common issue.... Funny part is they will need to order another one since this has happened so often (speaker issue) that they stopped carrying the 510 and 710 in stock, hope I have the receipt so store can get it's money back from Rand McNally. As for customer service related to rand McNally GPS it has been great on here, at most t/s, at my local T/S and TERRIBLE from rand McNally seems they are just like DELL Computers when it comes to CS
     
    Countyboy, Aug 25, 2011
    Countyboy, Aug 25, 2011
    #2566
  9. Aug 25, 2011 #2567
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,216
    Sep 23, 2007
    Statesville, NC
    0
    The speaker is not a common issue. Upon the thousands sold a few did go bad which some were posted here. Any truck stop does not carry a high inventory. Most clerks at any store are usually not aware of the products they sell and could not tell you the operations of the navigation units.

    As for customer service, I could say anything is bad, but Rand cannot fix general statements. Details would be very helpful. You could PM, E-Mail, or post here.

    As stated before, it is human nature to post what is bad. When was the last time you posted something good about any product?

    Thanks,
    Mark
     
    Mark Kling, Aug 25, 2011
    Mark Kling, Aug 25, 2011
    #2567
  10. Aug 25, 2011 #2568
    Gfinch

    Gfinch Bobtail Member

    36
    17
    Feb 16, 2010
    Waco, TX
    0
    I have purchased the powered USB hub as directed on the forums and I still can not get my computer to recognize both devices within my TND-500. Any Suggestion or ideas?

    Thanks in advance.
     
    Gfinch, Aug 25, 2011
    Gfinch, Aug 25, 2011
    #2568
  11. Aug 25, 2011 #2569
    bbechtel16

    bbechtel16 Medium Load Member

    583
    78
    Oct 13, 2009
    PA
    0
    Well my warranty replacement 700 apparently bit the dust today. Just in time for the warranty to expire no doubt. I'll have to check the receipt; it's close. Warranty replacement was done around January. Anyway, I was rolling on 80 East, about to get off at Walcott, and the screen started flickering like crazy, then got real dark like night mode, I think I saw the "NO GPS" icon come up, and then it shut off. Tried to power it up plugged in and unplugged, tried hitting the reset, nothing...
     
    bbechtel16, Aug 25, 2011
    bbechtel16, Aug 25, 2011
    #2569
  12. Aug 27, 2011 #2570
    bbechtel16

    bbechtel16 Medium Load Member

    583
    78
    Oct 13, 2009
    PA
    0
    She's alive! ?
     
    bbechtel16, Aug 27, 2011
    bbechtel16, Aug 27, 2011
    #2570
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