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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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Page 435 of 756
  1. Aug 25, 2012 #4341
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Hit the reset button on the back. Should be just above and to the right of the Serial number tag. The TND's needs to be power cycled every few days. If not you will get the Low Memory message.

    A lot depends on what you are running and what screens you have looked at as once you go to different screens they hold in memory so they can be accessed faster on the next look/see.

    Thanks,
    Mark
     
    Mark Kling, Aug 25, 2012
    Mark Kling, Aug 25, 2012
    #4341
    SavageSam Thanks this.
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  3. Aug 25, 2012 #4342
    falcon241073

    falcon241073 Heavy Load Member

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    Oct 25, 2011
    Germantown, TN
    0
    Mark. This is what I'm seeing when I plug into my computer. I tried deleting and new install of the dock.

    [​IMG]

    Stumped here. Send me your email and I'll try to send the logs. If you need me to.

    I had the registration page popping up last night. I just shut down and tried again today to see the above.


    Sent from somewhere out there on the road.
     
    falcon241073, Aug 25, 2012
    falcon241073, Aug 25, 2012
    #4342
  4. Aug 25, 2012 #4343
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    E-Mail is rmleadbetatester@gmail.com

    Thanks,
    Mark
     
    Mark Kling, Aug 25, 2012
    Mark Kling, Aug 25, 2012
    #4343
  5. Aug 25, 2012 #4344
    Mark Kling

    Mark Kling Technology Contributor

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    Sep 23, 2007
    Statesville, NC
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    A quick fix. If you are having issues with the Dock, follow the paths below and delete all the files in the Logs folder.

    Be sure to go to your computer screen and in the bottom right in the start icons, find the blue/white icon for the Rand Dock and then right click and exit. If this is active it ties back to the Dock Log and you will not be able to send the most current file.

    If you are on XP.
    Control panel
    Folder and settings
    Show hidden files and folders
    Click on view tab
    About 2/3 of the way down click on show hidden files and folders
    Close control panel
    Click on C:\
    Go to My documents
    All users
    Application data
    All users
    RNDDock
    Logs
    This is where the Dock logs are now


    Vista/Win7
    Control panel
    Appearance and Personalization
    Show hidden files and folders
    View tab
    About 2/3 of the way down click on show hidden files and folders
    Close control panel
    Click on C:\
    Go to users
    Your name
    Appdata
    Local
    RNDDock
    Logs
    This is where the Dock logs are now

    Thanks,
    Mark
     
    Last edited: Aug 25, 2012
    Mark Kling, Aug 25, 2012
    Mark Kling, Aug 25, 2012
    #4344
    falcon241073 Thanks this.
  7. Aug 25, 2012 #4345
    Chris6074

    Chris6074 Bobtail Member

    48
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    Oct 7, 2009
    Clinton Utah
    0
    Hi, Mark

    I just bought a new TND 720 on Thursday and ran it with my TND T5E side by side. The 720 brightness and contrast are so much better than the T5E.Map calculations are much faster too.Next week I will run both TND's side by side from Ogden Utah to Kenosha Wi. to Sheboygan Falls Wi. and back to Ogden Utah.The T5E is running old maps so it will be fun to see what the newest maps show.The TND 720 is a great improvement on previous models and the Rand McNally team should be proud of this new model.

    The TND 720 at this time will not transfer the old files from the T5E address book.Do you have instructions on how to manually do this on a Mac or do we need to wait for a dock fix.

    Good luck with the home remodel,been there and done that,LOL

    Chris
     
    Chris6074, Aug 25, 2012
    Chris6074, Aug 25, 2012
    #4345
    SavageSam Thanks this.
  8. Aug 25, 2012 #4346
    falcon241073

    falcon241073 Heavy Load Member

    997
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    Oct 25, 2011
    Germantown, TN
    0
    This fixed my issue. Thanks.


    Sent from somewhere out there on the road.
     
    falcon241073, Aug 25, 2012
    falcon241073, Aug 25, 2012
    #4346
    Mark Kling and SavageSam Thank this.
  9. Aug 25, 2012 #4347
    Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,216
    Sep 23, 2007
    Statesville, NC
    0
    If you are computer savvy E-Mail me.

    Thanks,
    Mark
     
    Mark Kling, Aug 25, 2012
    Mark Kling, Aug 25, 2012
    #4347
  10. Aug 25, 2012 #4348
    Ditch Doctor

    Ditch Doctor Medium Load Member

    387
    297
    Jul 16, 2012
    Olathe, KS
    0
    Are the glitches fixed with the traffic receiver? Looking to buy a 720 and the traffic receiver, but if it's not working yet, I may hold off.
     
    Ditch Doctor, Aug 25, 2012
    Ditch Doctor, Aug 25, 2012
    #4348
  11. Aug 25, 2012 #4349
    SavageSam

    SavageSam Medium Load Member

    344
    123
    Feb 7, 2009
    0
     
    SavageSam, Aug 25, 2012
    SavageSam, Aug 25, 2012
    #4349
  12. Aug 25, 2012 #4350
    Twscarp

    Twscarp Bobtail Member

    10
    1
    Oct 28, 2011
    Elyria, Ohio
    0
    Hi, sometimes my 510 will show truck stop and rest area icons in the map area. How do I make them appear when they are not on the screen? I updated the maps last night and everything went smoothly, thanks for all your info,...Tom
     
    Twscarp, Aug 25, 2012
    Twscarp, Aug 25, 2012
    #4350
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