PC Miler Map Updates

I just bought a PC Miler 550 GPS unit and cannot find from where to download map updates. Customer service is useless. I am seriously considering returning it. Bought it only because my company deducts the cost from my pay over time. Lousy display, volume not loud enough, screen will tell you to turn one way while voice tells you to turn the opposite way (screen has been right so far). Does anyone know how to get map updates?

 

Yeah, I found it this morning but the software will not install correctly and I notice they do not list Windows 8, which I have, on the pull down menu listing operating systems. Stay really far away from this GPS unit, folks.

 

According to their software my maps are from 2010 and there are no updates available. I find this very hard to believe. This evening the unit locked up on me while I was driving. Man, I hate this thing. Saving up for a Garmin or Rand McNally.

 

I have the GPS unit connected to my computer and all of the maps are dated 3/3/2010. The unit is a 550, I checked on the back. I installed CoPilot Central 2.0 and just downloaded the November 2012 maps to my computer and now I am trying to figure out how to get them into the GPS unit. The directions are not very intuitive. Thanks for your help.

 

Wow. The file that I downloaded, which according to tech support is the correct map file, is not even the same type of file as those in the GPS. The new one is a PDS file, the existing files in the maps folder of the GPS unit are STB and CFG files. The support guy said he is not sure if they support Windows 8 but he will consult someone on his end and get back to me. I hit the road at 4AM tomorrow morning. I don't need this crap. I'll say it again: Get a Rand McNally, a Garmin... whatever. Do not get a PC*Miler.

 

For whatever reason they never transferred into the GPS unit and were stored in my laptop. See my prior post, I was on the phone with customer service and the technician is consulting someone to see what is going on. I have the Windows 8 64-bit OS. Needless to say, they should have their software updated for the new OS by now.