Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Was busy over the weekend... in the mist of putting OSB and Blue Insulation up on the house for the new siding.

I have to see what the DB admin says on this issue.

I might have you delete the cache folder and restart with fresh files from the server.

Thanks,
Mark

 

What version are you on with the 520?

Thanks,
Mark

 

What Model of TND? And do you have LTM's?

Thanks,
Mark

 

You would need to clear out your component Cache folder. If you are computer savvy I can point you to the Path on your C:\. Also need to know what OS you are on (computer).

FYI - Download from the RM server to your C:\. Then it pushes it to the TND. When you run D/R it compares to your files on your C:\. If those are corrupt you are basically comparing bad files to bad files. You would have to clear out your Component Cache folder and get fresh files from the server.

Be sure to be on a high speed internet connection for the maps.

Thanks,
Mark

 

For FYI... if maps are available, always download them first. Close the Dock out via the icon in the start up tray and then restart the Dock to then update the SW version.

Thanks,
Mark

 

K7TKR - Can you enable the Traffic on the 720?

Does the Dock show Traffic = Yes?

Thanks,
Mark

 

The new maps are available. Does your Dock show LTM = Yes?

Thanks,
Mark