Please Explain This To Me

Discussion in 'Freight Broker Forum' started by BookingYou19, Sep 25, 2013.

  1. gokiddogo

    gokiddogo Road Train Member

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    How would you take it out of the carrier's pay? I am talking about where you stated the carrier would benefit by delivering a day early and therefore they should cough up some coin for that.

    I know your job isn't easy and must be mentally exhausting. I also don't envy your job. HOWEVER - how much capital have you put out to actually get the job done? I am dispatch. I am the driver. I pay the all my own payments and insurance and put the money out for the fuel while you wait to collect THEN pay me. The driving part is easy. Will you split the my losses on the day my engine blows up or burns to the ground?

    I am also interested in what you consider "raking it in".
     
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  3. BookingYou19

    BookingYou19 Light Load Member

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    I used "raking it in" in general, making a good living, the same way as I reciporocated to. I guess I dont know what you're asking. "How would you take it out of the carrier's pay?" You would take it out of the line haul for a day removed. like $100 or $150, whatever they charge for a day layover. If they get there and deliver early and the receiver takes it and there is no problem, than awesome, they got there and took care of business. But if it is a crammed Supervalue and they make a fuss and are irritated by changing appointments and I have to make sure nothing will go wrong, and I get my ##### chewed when it does. Then yes, I will ask that you givbe a rebate to me when I put myself on the line for you. Especially when i get the carriers who want an earlier delivery, miss that delivery, then are a work in, then want detention. Not a chance I am going to risk that for you and receive nothing for it. I have put no capital in this job, but who can fire you? Who can tell you you cant have a day off? Nobody, so yes you may have put capital towards it, but you dictate what you do with yuor business, we dont have that luxury.
     
  4. BookingYou19

    BookingYou19 Light Load Member

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    Also, I havent even made it a point to explain that many receivers will CLAIM US on product delivered early. If they dont have space for it, or dont want it, and it is delivered early, who shares in that claim? Oh yeah, just us.
     
  5. wichris

    wichris Road Train Member

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    Our job is to put a carrier on a load. Sometimes that means a lot of work,other times very little work.
     
  6. BookingYou19

    BookingYou19 Light Load Member

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    Their job is to haul a load, sometimes that means a lot of work sometimes very little.
     
  7. wichris

    wichris Road Train Member

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    So making some extra calls is too much work? Do you charge the customer by the number of calls you take to cover the load? If you cover it with one call you cut the rate to them? When you have a good carrier you send them a revised confirmation for more money? A bad one and you re-send for less money? I don't know how long you have been doing this but maybe you should look at another line of work.(or maybe a better brokerage company)
     
  8. BookingYou19

    BookingYou19 Light Load Member

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    No, not what I am saying. It isnt too much work, making the calls goes into BOOKING a load, not servicing it. So once again your argument hold no merit. Making calls to shippers, DEL APPT teams, customers, account managers etc is. Then when it does happen and we can make a new appointment and have assured all of the parties it will be taken care of. Then yes, I expect money back. If not, then why would i take the risk for the carrier? I think this is the perfect line of work for me. Sorry I dont roll over on money I have earned. My carriers are happy because they are taken care of when something goes wrong, but I expect to be repaid for going above and beyond to make their load just right for them as well, after all it is by their request isnt it? I think you may need a new line of work, seems like the hard conversations that are needed arent up your alley. Or you dont like being efficient.
     
  9. gokiddogo

    gokiddogo Road Train Member

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    How does that work? Why wouldn't they just tell the driver sorry your appointment isn't until tomorrow come back then. I have been told that tons of times. Often times I wonder if they really actually even want the product I am bringing in. I guess since the trucking company is the one who will suffer the insurance consequence by attempting to deliver those fresh berries or leafy greens as quickly as possible, then being told "come back at your appointment", then has a higher chance of "this isn't any good we don't want it", then filing on our insurance ... AARHRHHGHH
     
  10. BookingYou19

    BookingYou19 Light Load Member

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    They nned the product to ripen in transit, so they need it on a certain day. Many times they do tell the carrier back when it is their appontment time. Sometimes they just let them unload since they dont want to go through the hassle of getting them checked in and to avoid a potential catastrophe happening for some odd reason. I dont think it is cool when they claim us for early delivery, nor am i saying I support it. But it does support my claim to think that we should get money back for it.
     
  11. gokiddogo

    gokiddogo Road Train Member

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    I would go out on a limb and say that customer isn't a very good customer. Driver early? Pay a fine. Driver is late? Pay a fine. I hope they pay exceptionally well in the first place ...

    Also, is this a place that will freely just unload the truck and then go to you the broker and say "Haha truck showed up early we are only going to pay you this much now." Or is it "this truck showed up early and raised hell to get unloaded a day before appointment, caused all kinds of disruption for the staff, didn't even bother to call and ask if we will take it, just arrived and started raising cain" ?

    In the first case the customer should tell the truck to come back tomorrow as agreed. In the second case, yes you should be at odds with the carrier because they did not follow as agreed. I would like to think that if everything is on the table, carrier calls you and says Hey I am in the city, is it possible they are waiting on this load? Perhaps they only have 50 trucks to unload today and 100 tomorrow, I know my appointment isn't until tomorrow, but wouldn't it be easier for them, lessen their burden for tomorrow, everyone works just slightly more leisurely? It could work the other way also - they just don't have the time to take it in today. Different every time.
     
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