Please Explain This To Me

How would you take it out of the carrier's pay? I am talking about where you stated the carrier would benefit by delivering a day early and therefore they should cough up some coin for that.

I know your job isn't easy and must be mentally exhausting. I also don't envy your job. HOWEVER - how much capital have you put out to actually get the job done? I am dispatch. I am the driver. I pay the all my own payments and insurance and put the money out for the fuel while you wait to collect THEN pay me. The driving part is easy. Will you split the my losses on the day my engine blows up or burns to the ground?

I am also interested in what you consider "raking it in".

 

Our job is to put a carrier on a load. Sometimes that means a lot of work,other times very little work.

 

So making some extra calls is too much work? Do you charge the customer by the number of calls you take to cover the load? If you cover it with one call you cut the rate to them? When you have a good carrier you send them a revised confirmation for more money? A bad one and you re-send for less money? I don't know how long you have been doing this but maybe you should look at another line of work.(or maybe a better brokerage company)

 

How does that work? Why wouldn't they just tell the driver sorry your appointment isn't until tomorrow come back then. I have been told that tons of times. Often times I wonder if they really actually even want the product I am bringing in. I guess since the trucking company is the one who will suffer the insurance consequence by attempting to deliver those fresh berries or leafy greens as quickly as possible, then being told "come back at your appointment", then has a higher chance of "this isn't any good we don't want it", then filing on our insurance ... AARHRHHGHH

 

I would go out on a limb and say that customer isn't a very good customer. Driver early? Pay a fine. Driver is late? Pay a fine. I hope they pay exceptionally well in the first place ...

Also, is this a place that will freely just unload the truck and then go to you the broker and say "Haha truck showed up early we are only going to pay you this much now." Or is it "this truck showed up early and raised hell to get unloaded a day before appointment, caused all kinds of disruption for the staff, didn't even bother to call and ask if we will take it, just arrived and started raising cain" ?

In the first case the customer should tell the truck to come back tomorrow as agreed. In the second case, yes you should be at odds with the carrier because they did not follow as agreed. I would like to think that if everything is on the table, carrier calls you and says Hey I am in the city, is it possible they are waiting on this load? Perhaps they only have 50 trucks to unload today and 100 tomorrow, I know my appointment isn't until tomorrow, but wouldn't it be easier for them, lessen their burden for tomorrow, everyone works just slightly more leisurely? It could work the other way also - they just don't have the time to take it in today. Different every time.