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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. May 27, 2014 #7411
    Mark Kling

    Mark Kling Technology Contributor

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    What is the model # off the back?

    Which road are you trying to detour?

    Thanks,
    mark
     
    Mark Kling, May 27, 2014
    Mark Kling, May 27, 2014
    #7411
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  3. May 28, 2014 #7412
    former yankee

    former yankee Light Load Member

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    Dec 21, 2008
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    The model is TN 520. The route was I80 in Ohio and Indiana. I used your example from an earlier post.
     
    former yankee, May 28, 2014
    former yankee, May 28, 2014
    #7412
  4. May 28, 2014 #7413
    Mark Kling

    Mark Kling Technology Contributor

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    http://www2.cambridgema.gov/CityOfCambridge.../trucks-day.pdf

    The newest Maps (not released yet) do include the restrictions.

    As OD/OW your permit should have given you a route.

    Thanks,
    Mark
     
    Mark Kling, May 28, 2014
    Mark Kling, May 28, 2014
    #7413
  5. May 28, 2014 #7414
    Shin Dig

    Shin Dig Bobtail Member

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    May 28, 2014
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    Duplicate post I was in a TND 500 thread not a RM TND (all) support thread. #### google search copy/paste from the other thread to here.

    having issues with RM tnd500 way out of warranty as I bought it when they first came out battery is gone but that's ok with me, starts up and hangs on loading screen, TND dock wont update program just fails. I made a backup of the system memory and the SD card , downloaded a different dock program from RM website @ www.randmcnally.com/support/s/dock-software
    included in this dock software is a "device diagnostics and repair" software debugger option. Currently running it hopefully will get me up and going, but if anyone has any other suggestions I am all ears completely draining battery and using reset button has already been tried as-well. thank you for your time.
     
    Shin Dig, May 28, 2014
    Shin Dig, May 28, 2014
    #7414
  7. May 28, 2014 #7415
    earnies2

    earnies2 Medium Load Member

    691
    281
    May 17, 2012
    Dedham, MA.
    0
    the company i work for has a blanket permit in MA...so we don't get routed we do it ourself....how can the 720 be sold as a trucker GPS and it dosent have key truck restrictions programed in....STORROW DRIVE was never a truck road...i am having a hard time with this one....and i am verry dissappointed....
     
    earnies2, May 28, 2014
    earnies2, May 28, 2014
    #7415
  8. May 28, 2014 #7416
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    There are millions of miles in the US and Canada. Restrictions do fail sometimes to make it in the Map data. Since you are one map version behind what I have, I tested on the newest maps (not released yet). The restrictions are in place.

    As mentioned before, map data will never be 100%. Restrictions, roads, exits, new streets are forever changing. It does sometimes take a year or so to make it into the map data.

    Running OD/OW is usually something that is permitted. I know of an example in AZ that they will route you on a Non-STAA route for your permits.

    Thank you for bringing this to our attention.

    Mark
     
    Mark Kling, May 28, 2014
    Mark Kling, May 28, 2014
    #7416
    mattbnr Thanks this.
  9. May 28, 2014 #7417
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Humm... must be a "B" model. Battery would need to hold a charge to allow the program to finish booting. I sense you tried using an older "Dock", but that does not point to anywhere in the internet world. You did download the newest Dock from the RM website that is good.

    But, you are about 4-5 maps versions behind. Your version would also be several years old.

    Might I suggest an upgrade to a newer model?

    Thanks,
    Mark
     
    Mark Kling, May 28, 2014
    Mark Kling, May 28, 2014
    #7417
  10. May 28, 2014 #7418
    Shin Dig

    Shin Dig Bobtail Member

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    May 28, 2014
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    not an option at this time (new model).
    battery does hold a charge for about 2 minutes then unit would shutdown (did that about 5 months after opening the box).

    I would be just fine if it would come on and do what it did 2 years ago but since I came off the road it got stowed in a closet for 2 years now wont boot. its "repairing" currently and the program took 1 hour 20 mins ish to detect errors, and now says approx. 1 hour to repair but it only scanned maps on the sd card. I did not see it detect / repair scan on the system files themselves (within the unit) o well just let it finish first since there's nothing else I can do while that's going on. was just fishing for a "next plan of attack" when this is done.
     
    Shin Dig, May 28, 2014
    Shin Dig, May 28, 2014
    #7418
  11. May 28, 2014 #7419
    18wheelroller24/7

    18wheelroller24/7 Bobtail Member

    14
    0
    May 25, 2014
    0






    Where can I find this screen alignment option, is there anywhere a video to be able to find?
     
    18wheelroller24/7, May 28, 2014
    18wheelroller24/7, May 28, 2014
    #7419
  12. May 28, 2014 #7420
    mattbnr

    mattbnr Road Train Member

    1,950
    837
    Aug 19, 2010
    Tama,Iowa
    0
    Main menu/preferences/general/scroll down to align screen
     
    mattbnr, May 28, 2014
    mattbnr, May 28, 2014
    #7420
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