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How to deal with broker's credit card fee?

Discussion in 'Questions From New Drivers' started by MsFortune, Jun 23, 2014.

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  1. Jun 23, 2014 #1
    MsFortune

    MsFortune Bobtail Member

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    Jun 23, 2014
    Phoenix, AZ
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    Broker had a load that was $3,800 COD. Customer changed their mind and wanted to pay by credit card. The broker says he can only do $3650 because of the cost (3.75%) to process the transaction. I told him to charge the customer and he cries me a river as to why he can't. OK, I get he has to pay a percentage on the whole amount, not just on what he gets paid, however the original quote to customer was for COD. Since it is no longer COD the rate needs to change. My bf wanted to take the load anyway. I wanted to refuse it based on principle. We ended up taking the load. What would you have done?
     
    MsFortune, Jun 23, 2014
    MsFortune, Jun 23, 2014
    #1
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  3. Jun 23, 2014 #2
    just_the

    just_the Light Load Member

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    Mar 18, 2014
    Saltillo, MS
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    Pass the charges off or renegotiate the load total; this is a bs tactic to get you to subsume those costs. If you end up paying this time, then never work with them again...
     
    just_the, Jun 23, 2014
    just_the, Jun 23, 2014
    #2
  4. Jun 23, 2014 #3
    skateboardman

    skateboardman Road Train Member

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    boyfriend made a bad move, its common to tell people they have to pay the credit card fee as an added fee. what happens when the customer disptues the charges and no one gets paid??
     
    skateboardman, Jun 23, 2014
    skateboardman, Jun 23, 2014
    #3
  5. Jun 23, 2014 #4
    Wooly Rhino

    Wooly Rhino Road Train Member

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    Always do what your boyfriend tells you to do, or if he isn't available, always do what I tell you he wants you to do.

    You have a contract with the broker. The broker has a contract with the shipper. The Shipper has a contract with the receiver. If the broker has to change his deal with you then you renegotiate. Someone has to eat the cost of the bank making money. If you decide to do so once, prepare to do so again. Normally, the person who is doing the paying eats it.
     
    Wooly Rhino, Jun 23, 2014
    Wooly Rhino, Jun 23, 2014
    #4
    Milkman719 Thanks this.
  7. Jun 23, 2014 #5
    maggard359

    maggard359 Medium Load Member

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    I would have refused the load. I get all wound up when rates change after the fact. Rate changes=problem load. They chose to pay with a credit card I wouldn't eat the charge for a favor for them, they will expect that every time.
     
    maggard359, Jun 23, 2014
    maggard359, Jun 23, 2014
    #5
  8. Jun 23, 2014 #6
    MsFortune

    MsFortune Bobtail Member

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    Jun 23, 2014
    Phoenix, AZ
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    Yeah, I knew it was a bad idea, but he never listens to me. He was also getting ripped off on truck repairs and I was the first to notice it. The scam worked liked this: His previous truck was owned by a company he contracted with, and he was paying it off slowly. When it needed repairs they took it into their mechanic for him. The company then added their own charge on top of the mechanic fee for the repair, but passed it off like it was all the mechanic fee. I told him this was going on but it wasn't until another trucker told him that he opened his eyes.
     
    MsFortune, Jun 23, 2014
    MsFortune, Jun 23, 2014
    #6
  9. Jun 23, 2014 #7
    windsmith

    windsmith Road Train Member

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    Sounds like the broker is trying to pull a fast one on you and pocket that 3.75% for himself. Offer to have the customer pay you with a credit card through PayPal, and you pay the broker his cut.
     
    windsmith, Jun 23, 2014
    windsmith, Jun 23, 2014
    #7
  10. Jun 23, 2014 #8
    Wooly Rhino

    Wooly Rhino Road Train Member

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    Liberty, Missouri
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    If that is your picture, you are a very pretty girl but the I told you so'es are very unattractive.
     
    Wooly Rhino, Jun 23, 2014
    Wooly Rhino, Jun 23, 2014
    #8
  11. Jun 23, 2014 #9
    MsFortune

    MsFortune Bobtail Member

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    Jun 23, 2014
    Phoenix, AZ
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    Thanks but I don't know what you mean about s/o being unattractive. All the trucker's wives I know are cute. And if you mean truckers, I think my guy is pretty cute, and as long as he stays away from the lot lizards we are good.
     
    MsFortune, Jun 23, 2014
    MsFortune, Jun 23, 2014
    #9
  12. Jun 23, 2014 #10
    MACK E-6

    MACK E-6 Moderator Staff Member

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    He means the male ego is a fragile thing, which it is if you ask me. And he didn't want you to rub it in your b/f's face that you knew he was wrong. Some guys have trouble handling that. The last thing he may want to hear from you, especially regarding this issue, are the words "I told you so".
     
    MACK E-6, Jun 23, 2014
    MACK E-6, Jun 23, 2014
    #10
    Wooly Rhino and MsFortune Thank this.
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