Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

I agree, Mark is way over the top from normal Tech support and Customer service and all wrapped up into one..... and best of all he speaks English.

 

I have also regretted trading up from the 510 (which had its share of problems & mistakes) to the 720 which should never have left the board room meetings.
I guess RAND was anxious just to get something out on the market, but the 720 is garbage. I'm looking at Garmin again...... aimhigh

 

I have had Garmin, magellin, RM 510, 710, 720, and now 730.

IMO the RM 720 is the best unit out there.
Mine worked flawlessly.
None of them are perfect.
The 730 is the one that should be recalled.
Horribly unreliable.
Not sure what they think they "upgraded" other than the speed.

 

Agreed,
I use to email my problems in to RAND, but the frequency of errors and mistakes were just too many to continue.... As I have previously stated, the 510, 700 and 720 should never have been put on the market. Heck RAND should be ashamed of some their mapping pages in the actual Rand McNally map books.

I will start looking at the Garmin designed Trucker GPS; in hopes that they will finally add mile post. aimhigh

 

go to www.dieselboss.com/gps_review

aimhigh

 

They sell a great dash cam too.
Have one in my truck.
Works flawlessly.
No comparison to the crap on ebay.

 

I have had the garmin and cobra as well as the rm710 and now the 720 since for 2 years...

i love the rand mcnally products but i understand nothing is perfect and take responsibility in doing proper trip planning.

my gps is just one tool that i use in trip planning...

 

I do not believe that for $400.00 we can expect an excellent quality standalone gps unit. They are all a compromise of cost vs quality with most of the manufacturers stuffing too many bells and whistles in them instead of concentrating on the actual purpose of the unit eg accuracy and routing. They are cheaply made in China, just take one apart, cheap junk. IMHO you can't beat a good software program installed on a good laptop or tablet.
So basically you get what you pay for, after all you don't see any of these standalone units being used by airlines, defence or police forces, where accuracy and reliability is of the utmost importance.

 

Everything is made in China or Mexico nowadays so what does that matter?
Are you comparing airplane navigation, army and police navigation to a trucker gps?
Are you serious right now? What we do isn't life or death like in navigating the open skies or having troops on the ground in a gun battle. The up to the second real time satellite imagery the government and military uses costs tens of thousands of dollars a minute. I don't know about you but I can't afford that nor do I need it for navigating a truck.

Now I will agree on the bells and whistle parts. I've brought it up many times but everything is becoming multifunction in this world. Phones use to hang on the wall, then you could carry them around, then came texting, then emails on them, then the Internet, now you can do any and everything on them. Single function devices are not popular anymore.
Hence the bells and whistles. They have to add new features to "stay ahead" of the other units. If your looking at 2 similar prices gps units and you know they both do routing but the one on the left has a cool new feature, even if you won't use it, why not get that unit cause for the same price as the other one you get more features?
See how it starts a snowball effect as everyone tries to one up the other guy?

 

I don't think your getting the point. I'm comparing accuracy and reliability at the cost factor. Where it's made does matter as China and Mexico put out crap products. As there are prob more new young inexperienced drivers out there than seasoned professional drivers, who rely too much on their gps units, it could be life and death situations. Have you ever been in the Rockies, in winter in a blinding snow storm, you have to know where you are and what's coming up.
In the end it's the consumer who dictates the quality of the products being manufactured and if they keep on buying crap then these companies will keep producing them.
Anyways I don't think this is the right thread for this discussion so will refrain from going any further on it here.