Mack service...wow

Come on in, we have to change some decals, your truck is about to break down....

 

All the TRUCK makers are heading for this type of SYSTEM , VOLVO / MACK are leading the way

 

All you have to do is look at the cars from 30 years ago, went thru the same thing, manual carbs to electronically controlled carbs, EGR vavles, Catalytic convertors, then on to throttle bodies, now direct injection and drive by wire.

I'm just glad it will only take trucks 10 years to get there instead of the 30 years it took cars.

How many new cars do you see anyone working on besides a dealership?

In the end you will be running an 11 litre diesel putting out 500 hp and when empty will cruise on half of it's cyl. getting 12mpg, the ONLY problem with this whole scenario is, it will be/is painful and expensive getting to that point, the only good news is, I think they are over halfway there and on the downslope, with the worst of the problems behind them.

 

Hi wsyrob, that's true, but the fact is, back then, one of those 3 drivers usually had what it took to get you going again. Today, all you need is a cell phone and some extra lights.

 

It's an information asymmetry problem now. As long as truckers can't read the computers, and know if a problem is an easy fix or not, the maintenance guys will have you by the balls. For instance, that SCR problem could have just been low DEF fluid. If the trucker cant read the message right, he's gonna go into a shop waste his time, waste money to pay some clown to put in more fluid, they'll make it take 2hrs so it seemed like a big deal, and then you'll be happy because you didn't know what happened but thought it could have been catastrophic if the computer didnt tell you to go get serviced.

 

i like the tech part and had a 13 volvo 730 with that feature but it never did break down , my 07 volvo 780 was a different story as it lived in the shop .
both trucks were a dream to drive but my 07 can only be described as a volvo shop tour truck and i found very few volvo shops that gave a dam about timely service or doing the job right the first time .

the dealers at :
joplin mo ..A-1 best ..job done right on time everytime .
carlisle pa ...was good and job done overnight .
phoenix az ..got me right in out .
peru ill ..was competent but i thought all day to do a starter was a bit much .

omaha ne shop was a complete horror story everytime .
all others not mentioned due to space and blood pressure going up .

parts availability was always an issue and prices were a little high to say the least .