Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    If you are talking about the TND App showing J. Smith, - preferences/General/Team Driving, it should be Off, but under Driver 1, tap that to change the name.

    Preferences/General/Update Driver Status - change to either Automatic or Main Menu Buttons. Note - This is not an EOBR.

    Thanks,
    Mark
     
    skulldrinker Thanks this.
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  3. skulldrinker

    skulldrinker Light Load Member

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    Thanks Mark it worked like a charm. Even all my red light cameras and low viaducts copied over.
     
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  4. Mark Kling

    Mark Kling Technology Contributor

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    I will be Leaving for GATS (truck show in Dallas) on the 26th of Aug and returning on the 30th of Aug. I will have limited internet at the hotel.

    If you are having issues with your TND and wish to get it to me, PM me.

    Thanks,
    Mark
     
  5. TruckerLlew

    TruckerLlew Medium Load Member

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    Trying to update my 720. Plugged it in and starting Dock. Getting the device registration page. My device is already registered. Been registered almost 2 years. I entered all the info again and I get a "We're Sorry A Network Related Error has occured. Please try again later" on the dock window. I have internet and it's working just fine. Turned off firewall, turned off AV and all security. Is the RM registration service working on the RM website? I need to update my map and cant get past this registration screen. Thanks

    TL
     
  6. Mark Kling

    Mark Kling Technology Contributor

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    I will check.

    Thanks,
    mark
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    Check your settings.
     

    Attached Files:

  8. TruckerLlew

    TruckerLlew Medium Load Member

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    Couldn't get past the registration screen. only thing clickable on it was the entry for and the submit button. think I got an issue with my software. Now I can't open the software at all. The icon shows in the system tray and I get the drop menu to "Open Rand Mcnally Dock" but nothing happens. Running Windows 8.1 on a Dell Inspiron 13. Opened task manager but nothing showin in active app. Shows it's running in the background but cant get it opened on my desktop
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    Install TeamViewer and PM me the ID/PW. I will remote into your computer to look at the issue.

    Thanks,
    Mark
     
    TruckerLlew Thanks this.
  10. TruckerLlew

    TruckerLlew Medium Load Member

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  11. Voyager XII Rider

    Voyager XII Rider Light Load Member

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    Hubby is in Brundidge, AL getting loaded. He expects a heavy load, so he did a search in the TND-720 for a truck stop with CAT scales. The closest that he found was 45 miles away in the wrong direction. The closest in-route was 77 miles away. I did a search on Google Earth and found a new Love's with CAT scales on US-231 at Ozark, AL, about 25 miles from Brundidge. That is also in the wrong direction, but at least it isn't as far. Hubby did a search for it in the TND and found the Love's. It just didn't come up in a CAT scales search.
     
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