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Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Jul 7, 2014.

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  1. Sep 16, 2015 #2061
    Mark Kling

    Mark Kling Technology Contributor

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    Press the reset button on the top? You will need a paperclip.

    Thanks,
    Mark
     
    Mark Kling, Sep 16, 2015
    Mark Kling, Sep 16, 2015
    #2061
    skulldrinker Thanks this.
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  3. Sep 17, 2015 #2062
    double yellow

    double yellow Road Train Member

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    State of Jefferson
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    Another shortest/fastest routing bug:

    West Branch, IA to Portland, OR to Seattle, WA

    Fastest is longer and slower: 20150917_121808.jpg

    Shortest:
    20150917_122049-1.jpg
     
    double yellow, Sep 17, 2015
    double yellow, Sep 17, 2015
    #2062
  4. Sep 17, 2015 #2063
    allan5oh

    allan5oh Road Train Member

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    Winnipeg, mb
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    Mark I had previously posted I was having issues with my 530. It is now much worse and the thing is almost useless. Is only a few months old. Things it is doing:

    - no GPS connection for long periods. Sometimes redoing the route fixes it, sometimes it needs a hard reset
    - location and speed way off
    - map screen freezes. Most of the time I can go elsewhere in the unit, but sometimes it freezes solid and needs a hard reset.

    I'd say it only works properly 10% of the time.
     
    allan5oh, Sep 17, 2015
    allan5oh, Sep 17, 2015
    #2063
  5. Sep 17, 2015 #2064
    Mark Kling

    Mark Kling Technology Contributor

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    Location and speed are tied to the GPS. Have you shut off everything else you have on the dash - CB's, Dashcams, etc? DieselBoss had one customer that the CB had to be unplugged and we know that Dashcams around or side by side a GPS will throw off the GPS receiver.

    Does it have this issue when you take it out of the truck and walk around with it??

    Sorry if I asked this before. I don't remember the total issue.

    Thanks,
    Mark
     
    Mark Kling, Sep 17, 2015
    Mark Kling, Sep 17, 2015
    #2064
  7. Sep 17, 2015 #2065
    billindelicato

    billindelicato Light Load Member

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    Aug 24, 2015
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    Any news on a fix for the freeze and map update???
     
    billindelicato, Sep 17, 2015
    billindelicato, Sep 17, 2015
    #2065
  8. Sep 17, 2015 #2066
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Not knowing your settings, I got this.

    shortest.jpg fastest.jpg settings.jpg settings (a).jpg

    Thanks,
    Mark
     
    Mark Kling, Sep 17, 2015
    Mark Kling, Sep 17, 2015
    #2066
  9. Sep 17, 2015 #2067
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    530/730 are on the Dock. I am awaiting word on the 520/720. (update - next week is the bye date)

    Thanks,
    Mark
     
    Last edited: Sep 17, 2015
    Mark Kling, Sep 17, 2015
    Mark Kling, Sep 17, 2015
    #2067
  10. Sep 17, 2015 #2068
    stuckinthemud

    stuckinthemud Medium Load Member

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    Electromagnetic radiation affecting GPS receiver/antenna, imagine that

    jimmy
     
    stuckinthemud, Sep 17, 2015
    stuckinthemud, Sep 17, 2015
    #2068
  11. Sep 17, 2015 #2069
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Normally for the CB it is bad grounding. Dashcams if too close or on the same level as the GPS and close will affect the receiver. Several GPS close to one another will affect each other. FM transmitters also will affect an GPS (the kind you use to get your Sirius/XM to your truck radio.)

    The first step in troubleshooting an GPS issue is to disconnect all other electronic devices on your dash and see if the GPS is now solid. Then plug them back in one by one till the GPS goes flaky.

    I had a tester that had two GPS units on their dash with a dashcam. The dashcam went bad and affected both GPS's. Once out of the truck the GPS's worked fine, in truck the GPS receiver was flaky.

    Thanks,
    Mark
     
    Mark Kling, Sep 17, 2015
    Mark Kling, Sep 17, 2015
    #2069
    stuckinthemud Thanks this.
  12. Sep 17, 2015 #2070
    allan5oh

    allan5oh Road Train Member

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    Winnipeg, mb
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    I've had older tnds in the same truck in the same spot with the same cb without issues. But will certainly look into it.
     
    allan5oh, Sep 17, 2015
    allan5oh, Sep 17, 2015
    #2070
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