Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Checkered · Nov 2, 2015

The time finally updated; I just had to wait an extra day, apparently. Oddly, the displayed sunrise and sunset times are off by an hour still, but the auto-dimmer does toggle at the correct time.

jet460 · Nov 3, 2015

Still having major routing problems only since the latest map update.
You messed with it a few weeks ago, but still does the same thing.
Now it takes forever to even get a gps signal.
Sometimes hours, if at all.
I sent you an email about a week ago on the subject.
I am out of patience and need it fixed once and for all, or replace it.

Mark Kling · Nov 4, 2015

double yellow said: ↑

Is there a criteria RM uses on whether or not it includes a weigh station in the database? For example, why is the sb Cottonwood, CA scale in the system (almost never open) but the occasionally open median scale near Crow Agency, MT isn't?

Then there are dozens of inspection stations (without built-in scales) not in the system. US93 just north of Salmon, ID; us93 near lolo, MT; broadway street in Missoula, MT; etc
Click to expand...

It all comes from the states. If you find one missing or closed let me know.

Thanks,
mark

Mark Kling · Nov 4, 2015

Checkered said: ↑

The time finally updated; I just had to wait an extra day, apparently. Oddly, the displayed sunrise and sunset times are off by an hour still, but the auto-dimmer does toggle at the correct time.
Click to expand...

Is it still off? I show my Sunrise/Sunset at the correct time.

Thanks,
Mark

Mark Kling · Nov 4, 2015

jet460 said: ↑

Still having major routing problems only since the latest map update.
You messed with it a few weeks ago, but still does the same thing.
Now it takes forever to even get a gps signal.
Sometimes hours, if at all.
I sent you an email about a week ago on the subject.
I am out of patience and need it fixed once and for all, or replace it.
Click to expand...

I thought I send you a reply. I still have it in my In-Box. I will reply to that.

Thanks,
Mark

laurentiu1 · Nov 4, 2015

Mark Kling said: ↑

I thought I send you a reply. I still have it in my In-Box. I will reply to that.

Thanks,
Mark
Click to expand...

Major problems with 730, freezing, reseting, recalculating for no reason and one time after the last map update Adeona.exe error

Mark Kling · Nov 4, 2015

archangelic peon said: ↑

Got the new map update on my 510 a couple weeks ago & all went well.

Junction views have not been hanging anymore, but now it has been hanging in regular map view immediately after the junction view disappears in random occasions.

Many times it will not but last night for example, was coming up on the merge from I90WB to where it splits into I471 & was programmed to route through Cleveland,OH staying on I90 throughout.

Immediately after the junction view disappeared, while staying right on I90, the unit soft froze for 2-3miles showing me on the very end of merge ramp & until I pressed the menu button on screen & then went right back to map view did it recompose itself.

Has happened all over the country, I just happen to remember this one.

What kind of SD Card do you have? I have found the Ultra or Ultra Plus will have issues with the TND.

The option to have the "quick press" power button default to menu or map view has never & still does nothing.

This is for the x20/x30 models only.

Is it posssible to add an option to see ETA time & dates to multiple destinations at once under "trip summery" tab?
Also possible to add feature to select any leg of a multi stop trip under the top right "arrival time" button to keep track of ETA time & dates on specific legs, not just the next leg or total trip?

I will pass this up.

Another useful addition would being able to select POI on map in "summery map view" mode & have the same options as on normal map view; eg. Click on name to being up info page, add as via, route to, ect.

I will pass this up.

Is there a way to keep the Mile Marker number active even when pulled into rest areas/truck stops right off highway/weigh stations ect?

I will have to test this.

Seems after the update, unit is having the hardest time calculating anything over a 1 stop trip in "summery map view, highway view, & total trip arrival time" tabs; sometimes never finishing the full calculation when left on for hours.
Rebooting unit & "route to previous destination" does not always fix.

Give me some examples. Remember the 510 has an older processor.

What kind of SD Card do you have? I have found the Ultra or Ultra Plus will have issues with the TND.

While it is calculating the multi stop trip, the rest of GPS works fine & even has the rotating 'pie' on the "highway view" tab showing it is supposedly actively calculating & not locked up.

When only doing a single stop or selecting the current leg vs total trip arrival time, it is a non issue even on long trips.
If I skip any of the other stops in current trip, it calculates the end stop very quickly.

Thx, mike
Click to expand...

See above in red.

Thanks,
Mark

Mark Kling · Nov 4, 2015

freight shaker said: ↑

Mark,
Here is a map issue that appears on my 730. This is just South of Decatur, Illinois on US 51. Northbound only.

Thanks!
Click to expand...

This is a map issue. Are you on the latest maps and version? If you updated to version and not maps then this may happen.

Thanks,
Mark

Mark Kling · Nov 4, 2015

archangelic peon said: ↑

If you have the 730 it should not be a problem on having enough storage for updates, only us with the outdated x10 & x20 series GPS have that issue.

Dock on my laptop always starts with computer, but stays in bottom right icon tray & only "opens" when GPS is plugged in.
Never had it ask for admin privileges; then again, I have that stupid UAC turned off in Win7.....

Routing issue; when carrying class 3 flammables & class 5 oxidisers set in truck options on 2 recent loads, my 510 with latest maps wants you to get off on exit 203 on I70 in Colorado when going eastbound & run CO9 down to US285, then run 285 all the way to Denver (& the exact reverse heading westbound) instead of taking the rather short US6 hazmat detour from exit 205 to exit 216 on I70 that everyone takes to avoid the tunnels...
This happened heading both east & west respectively routing over I70.

Also, the fact that the "warning this route will take you on dirt roads" is really irritating in that unlike all the other warnings, it is full screen instead of small bar & does not close by itself after x amount of seconds.
Click to expand...

I will check the hazmat routing.

The Dirt Road warning is your destination is showing "dirt road" in the HERE database. If you tell me the destination I can research this.

Thanks,
Mark

Mark Kling · Nov 4, 2015

Hick said: ↑

I was following the directions for updating it on the web page. Since it didn't give specific directions for the 730 (even though the screen shot that it shows IS the 730!), I just picked the closest choices and was told I couldn't update the maps without more memory. Here's a SS. Notice the 730 isn't listed as an option to continue the guide, but in the screen shot a 730 is shown - unless I'm reading things wrong:
View attachment 116438

I'm on 10. I'm not disabling UAC just for some software that I'll use once a month, if that. Not letting it hang out in the background, either.
Click to expand...

Where did you get that URL? I do not see it as a RM official site.

Thanks,
Mark

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