I made a Choice to come to Schneider

Wouldn't take much to look better than a big ##* pumpkin.

 

That's why all OC's are single story...... the elevator doesn't go to the top floor!!!

 

Are u out of gb or Charlotte

 

Gary has two floors, Green Bay and Milwaukee used to have two.

This killjoy moment brought to you by Gentleroger - sucking the fun out of other people's lives for 35 years.

 

Dallas has 2 also. But then again still no elevators...

 

Portland has 2, Frenchcamp has 2

 

That sounds normal around here now. It's like the new year meant they forgot everything and they need to be trained all over again.

so this weekend my qc stopped working. I called IT support to explain that unit will start up and then just sits there for 15-20 minutes flashing the main menu home screen on and off multiple times and you can't use the device while it's doing that. The guy tells me it's a loose wire easy to fix just take it into one of the oc's to get it looked at. I'm trying to tell him it's a software issue and I've checked all the wires on the unit to make sure they were secure.

So I get into the OC Monday and they send me to the express bay for the repair. The tech that's working there isn't really that versed in what to do beyond replacing tires and mud flaps. He decides to pull the black box and replace except after he pulls it he finds out they don't have any replacement units. They won't arrive until Tuesday afternoon. Someone tells him, hey just take this "test unit" and install that one so the driver can get rolling. (Anyone see where this is going yet? )

He puts the new unit it and tells me to keep the truck running for the next hour while it activates. So here I am idling an hour goes by, still can't log into the unit and no activation. Another half an hour goes by and I'm getting pissed having to idle.

I call IT and ask them what's the status of the activation. "Oh, we don't see any activation requests submitted for your truck and unit. It'll take 24-48 hours for it to activate. Just leave the engine running the entire time so the unit stays on" I'm at this point livid with them, I ask if they'll be paying the fuel bill for me to idle that long, lol. Of course they said no.

Tuesday Morning I get up and I can now log in to the unit. I log in and hand no workflow, the clocks on the qc are wrong, it's missing the 8hr click, all it showed was the 11, 14 and 70. I go shower and get breakfast and come back to the unit has logged me out. I try and log in and it doesn't accept my username and password anymore.

Another call to IT

Your next in line to have the unit programmed and activated, should be ready to go in 15 minutes . 30 minutes goes by still nothing, I have a load that needs to be delivered now and I can't wait any longer for this to start working. I pull out my electronic paper log on my tablet and take off for the day. 5 hours down the road the qc starts sending me messages that they have detected the truck has moved and no one is logged into the unit . Then my ICA sends me an email and asks me what's up 3 minutes after that qc message. Qc still won't let me log in and still missing the 8hr clock and no workflow .

I try again last night to log into the qc, let's me log in for about 5 minutes before it kicks me out, still no 8hr clock or workflow. This morning same thing. I'm not even going call the Idiot Team today, so at this point I'm running paper logs with a qc that is yelling at me I need to log in when it won't let me, lol

It's stuff like this that makes me want to find a company that has a brain and takes care of its drivers and stop treating us like numbers in a computer!