Caterpillar Warranty's Not Being Honored Anymore?

Discussion in 'Trucks [ Eighteen Wheelers ]' started by TMFGO45, Jul 19, 2010.

  1. Anoyed

    Anoyed Bobtail Member

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  3. Anoyed

    Anoyed Bobtail Member

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    I have a 3406e 2ws in a 2000 kenworth long hood it had 1.2 million miles on it and ran like a dream till an injector let go and took out the #6 piston so stupid me buys a cat platinum rebuild kit the mechanic got it together put it on the dynoed 1hr later it blew up cracking the #1 piston in half they sent the injectors out to get testing and they where good a cat warranty guy came picked up the #1 injector blew with hi mouth backward on it claims a small piece of something came out of it his response to my warranty sucks to be you so much for cat warranty they don't have any
     
  4. Ruthless

    Ruthless Road Train Member

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    I remember when I first started coming on this forum: @Les2 and @Jfaulk99 were the guys I always enjoyed reading. Funny, knew what they were talking about and made no bones about telling it like it is. Wish they came round anymore.
     
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  5. Cat sdp

    Cat sdp . .

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    Ya, those were the days.... Couldn't wait to read the new info in the garage forum .
     
    Ruthless Thanks this.
  6. GrapeApe

    GrapeApe Road Train Member

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    I don't want to be a grammar cop or start any arguments, but I legitimately have no idea what you're saying here. Could you elaborate a little and use some punctuation to separate your sentences?

    I'm confused right around this area, "...guy came picked up the #1 injector blew with hi mouth backward on it claims..."

    I get that they denied warranty, but what was the reason? If they tested the injectors and they were good, what was the reason for denying it. Are you saying that him blowing through it with his mouth was better than the testing done when they sent them out? If that's the case, I'd be calling and writing to Cat every day until I got a better excuse than a reps mouth test.
     
    AModelCat and Cat sdp Thank this.
  7. Anoyed

    Anoyed Bobtail Member

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    Yea. He said the test didn't prove anything and that piece of debris cause the piston to crack
     
  8. TROOPER to TRUCKER

    TROOPER to TRUCKER Anything Is Possible

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    Cat is out of the truck engine making due to the emissions standards they will not change to.
     
  9. Cat sdp

    Cat sdp . .

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    Cat meets the new off road emissions , which are almost as strict.......tier 4.

    Emissions was a piece of that puzzle , but a larger part was paccar going with an oem engine the mx......

    And now that the pos cat truck program has crashed and burned we probably will never see them in the new truck market again.
     
  10. TROOPER to TRUCKER

    TROOPER to TRUCKER Anything Is Possible

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    Yeah I didn't mean any off road.
     
  11. AModelCat

    AModelCat Road Train Member

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    Honestly If Cat partnered with a legitimate truck manufacturer instead of Crapistar I think they would have done a lot better. While the Cat trucks like the CT660 were a nice looking truck, they were still just a Cornbinder with a different hood and engine.
     
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