Rand McNally 510,s 520..ect Be Careful

I seriously doubt you called in and got a VP of Rand McNally straight from CS. Sorry but they have a supervisor and he has a Manager and the food chain goes from there.

Now that you have had so many issues as you say why have you never posted in the support thread? You found Electronic Connection, but I do not ever recall you posting issues since you had issues with the 510. I cannot help if you do not post.

I have been with the TND since the day it was "Born." I was one of the three that brought it into this world. So, I do know a thing or three about the TND's.

Google Maps happen to use Satellite Mapping which can be changed in a short amount of time since you look at Maps from their servers and they are not on your hardware. Google Maps does not go into details about the nitty-gritty of what the road is. Meaning, it does not include the hundred's of details of the road segments showing things like speed, direction of travel, weight limit, etc.

I do not know of any GPS that will "warn" you if you are going the wrong way. The GPS will try to get you turned around if you are going in the wrong direction of travel to your destination, or will calculate a new route. The GPS only knows your direction of travel via the Lat/Long. It does not suddenly say "oops, we are going the wrong way."

As for going 15 miles out of your way, it depends on your truck settings and then you may encounters roads that trucks are not allowed on nor HazMat and this is in the map details which Google Maps does not see. The roads may be local roads that the "weight" of the road is set to "0" in the maps. You will never be routed on a "0" weighted road even as a car. This is in the Map Database and can be changed via the Map Company.

Sorry but community gates are not part of the road system and are not in the map database. These are external to the road system.

RM uses HERE (Navteq) maps.

Now you just happen to have one of those jobs that fall into the "zone" of a lot of local roads. But, based upon how those road and their segments are build into the map database will determine how you will be routed.

Indian Reservations - if they have roads and have been reported to the State DOT then they should be in the Map Database. If they decide to build a road and not report it to the state then it will not be in the Map Database. RM cannot control this.

Now if you have issues please report the issue in the support thread which is in the same area as where you posted this. Report such as "x" road it will not route me, but let me know what your settings are. A good way to determine if a map or restriction. Put in car mode if it routes you but will not in truck mode then it is a truck restriction. If in car mode it will not route you then it is a Map issue.

I am not going to address any issues on this thread since I try to keep the RM Support threads down to a small few so I do not have to repeat myself in a lot of threads.

Mark

 

That's one of the pros in dealing with Rand McNally. At least they provide a means to report missing data, erroneous data, etc. Garmin offers nothing in that regard. Emails sent to any tech support get treated with a canned reply that is irrelevant. Garmin seems to have made the decision they are done with software improvements and updating truck related data for any/all of their truck GPS products.

At least Rand McNally appears to continue to strive to improve their truck GPS lines. Sounds like the OP issue is more with Navteq than Rand McNally.

 

The OP can go to Best Buy and try some of the addresses in question on competitor devices they have on demo. The address reconciliation engine is going to more or less be the same across like brands.

 

I truly suspect the OP delivers in areas like residential area's that are tagged "No trucks" in the map database.

The GPS is an aid... You cannot blame the GPS for getting you fired if you cannot find a location.

And in talking to the CEO you think he will be able to address the issues of routing? He runs the business, not down in the trenches doing the nitty-gritty job of research and finding what the issues are in routing. He will just pass it down the line.

I just think the issue is your type of job and the area's that you have to deliver too.

 

I have the same issues with my RM5xx.

What I do is use my iPhone maps in conjunction with my RM GPS.

9/10, the RM puts me on the shortest truck route

10/10 the phone puts me in front of my destination

OP is 100% correct about the RM sometimes routing you 20 miles down the road just to have you turn around and go in the right direction.

Other times it screams for you to make a u-turn in the most ridiculous places. I wish it would just say, "you need to go in the opposite direction," or something that would let me know I need to be going south on 85 when I'm going north.

I have noticed that my RM vary by city I'm in which makes me believe it's just a mapping issue. In Savannah, I was routed through a residential neighborhood to turn around. While in Salisbury, NC I was routed 8 miles to a highway entrance route only to be taken back to the same road I was on just heading the opposite way.

Using a phone at the same time also helps with are was with lots of new construction. My phone map knows that exit 58 on 85S has been pushed down .25 mile while my RM thinks I'm floating in space when I exit and doesn't know which way I should turn at the light.

... It's just a tool. Use your phone with it.

 

What is the model number off the back?

 

530-081082-LH-16 W 20 v 6.8

Bought about one year ago

 

GoogleMaps as explained before is more real time just showing street views instead of actual road segment data.

A lot will depend on your settings also. In routing and truck.

Have you updated to the latest maps for this year?

 

Yes, I've updated but the newish I-85 exit somewhere around Salisbury, NC is not updated.

I don't mind though. Like I said, I use the RM and a phone at the same time. I see the RM as a part of my tool box. Nothing is perfect.