Wtf, is the disconnect between sales and dispatch?

Discussion in 'Prime' started by crocky, Dec 4, 2017.

  1. stayinback

    stayinback Road Train Member

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    mem......What are you thinking here huh??

    You God darn right drivers need to make executive decisions ,Especially when TIME and earnings are involved.

    Driuvers "Time" Is not free, Not anymore anyway. If Shippers-Sales-Dispatch can't keep a driver earning because of their stupidity or whatever- Tough Sledding then. It Goes to a Cooler or Trans warehouse for storage-

    Planners and Dispatchers use Stupid Technology via streaming loads to their drivers INSTEAD-Of Solid T-Cards for pickups-availablilty and deliveries........

    A Hard T-Card under a drivers name at your dispatch station is Foolproof on knowing whats going on with Truck #xxx and Where he's at-going.

    Frickin Shippers-dispatchers-planners-salestaff Better Get it Together, Tired of Hearing Drivers away from home sitting For Free....because of your Mistakes
     
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  3. crocky

    crocky Road Train Member

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    The problem is at the end of the day, it all comes down to sales not doing what they should be doing.

    The key issue at this receiver was they require an appointment for unloads. Sales keeps sending us with loads there and telling drivers to show up at 6am. I completely understand the guy's position at the receiver as he keeps having to deal with this issue.

    The details of this one receiver and how I solved my issue there isnt the story here. The story is sales is not paying attention to details and covering all their bases when it comes to these smaller facilities.

    The problem with that is they waste everyones time and can potentially lose contracts which hurt us all. If this receiver requires set appointments, then thats how they should be settling up the loads. No ifs ands or buts, set the load up properly and my time, other drivers time, recievers time and whoever elses time doesnt get wasted because someone at sales didnt spend 5 extra mins to do it right.

    There really is no excuse and while the receiver was trying to make it a pissing contest, I don't really blame him. Its clearly a issue with Prime's sales department not properly setting up these loads and putting drivers in middle of a problem that we shouldn't have to deal with.

    Every single load issue Ive had in my short time at Prime can be traced back directly to the door step of sales. Now when I was company I did get some bad "planned" runs. That issue I think had shared blame with both the dispatcher and sales, but far as issues at shippers or receivers its always been the same ####.. appointment times being wrong and loads that were canceled before I even got there but no one bothered to tell me the guy driving the truck..

    I know for a fact Im not the only one dealing with these issues. Ive talked with several drivers who have been having these same issues.
     
    Last edited: Dec 8, 2017
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  4. mem

    mem Light Load Member

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    Well that makes sense then, Prime certainly has the authority to do that. Drivers making executive decisions, eh... I guess it depends on the situation. I don't see a driver that starts telling consignees what's what sticking around very long. The only times I have ever been involved in anything like that a customer rep is calling to resolve.

    I'm company so maybe it's different, but I haven't had the amount of issues you have had in the past three weeks in the past three years. Never had problems sitting around waiting for loads either. Maybe it's because they are making the payments on my truck.

    I'm on a dedicated route now so I deal with the same folks all the time, but I can't imagine that much has changed in the last six months. Regardless, best of luck to you. If all is as you say it is I wouldn't be sticking around long either, and I don't even start every week $1,000 in the hole.
     
  5. crocky

    crocky Road Train Member

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    Its a bit more than $1k in the hole, but the earning ability is more than company. Also the forced dispatch kinda sucks on company side. I guess dedicated would be diffrent, but I found I really had to wear myself out trying toeven get close to a 600 mile day while driving a company truck.

    As a side note, with the load I dropped today and the one I pick up tomorrow Im back out of the hole and profitable this week once the next load is dropped. No issues with the last load other than it was nasty ### chicken guts that was oozing out of the trailer drain holes.

    I seriously dont know how people work at those chicken plants...
     
    Last edited: Dec 8, 2017
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  6. mem

    mem Light Load Member

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    There's some pretty funky kill plants out there. The worst has to be the pet food place we drop chicken at. They thaw it in the trailers and it's the most unholy smell grabbing an mt there... the boys at the beacon are always happy to get those.

    I was pretty successful as a solo company driver running mostly the northeast. Usually $1250 - $1500 a week running around in the lightweight.

    My trainer leased and some of those settlements were eye-popping running tnt. He owns his truck now and runs intermodal under Primes authority. Paid it off running students, mostly psd.
     
  7. nax

    nax Road Train Member

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    A little birdie tell me @crocky is not American....lol. I already have a few clues...

    possible 35% European...or maybe 10% South African...or 55% Austrilian

    my money is on Australian (but I haven't seen the "g'day mate" yet)
     
  8. crocky

    crocky Road Train Member

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    I just had a load of chicken backs, skin and what ever else they put in those gaylords.. The guard opened the rear doors abd it was oozing all over the floor.. It leaked on my truck as well while sitting over night even set at 28 with outside temps in the 20s...

    Im soooo glad it was a drop and hook.. (took it to a Tyson plant) I really want to switch to flatbed this summer.. Ill do anything to never visit another chicken factory..

    As far as company vs lease, even with these screw ups I made way more this month than I did as company. Things like driving a extra 200 miles a week unpaid as company really ticked me off.. (because they pay zip code to zip code, not actual miles) You do waaay too much unpaid work as a company driver.

    I tested the waters as company, but it just wasn't for me.. Id need 3k miles a week consistently with a 70mph truck to get me to work as company per mile pay.. A slow truck like Prime's on per mile pay is just forcing me to work harder and longer hours to save them fuel. Not to mention no room in tbe truck, no fridge and no power to pull those heavy loads up the hills.

    As far as lease goes, my 1st 2 weeks I was able to put $3k into my new truck fund and still pay myself a decent pay check. (I couldnt do that as company) Last week was a wash out, but between my carry over load and my curret loads Ill be back to putting money in my buy a truck fund. (Granted I'll likely get hit a bit more than Id like on taxes this year) My goal is to switch to OO by summer, so Im saving as much as possible and paying myself a moderate wage until I get my down payment saved plus a buffer. (My plan is to buy as refer driver then convert the truck myself for flatbed so I dont get pushed into the 4 year flatbed lease)
     
    Last edited: Dec 9, 2017
  9. crocky

    crocky Road Train Member

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    Na, mate 100% MERICAN some wanker took my favorite name, so I took this one.. g'day
     
  10. nax

    nax Road Train Member

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    Oh dang....I guess I was wrong.

    This "," thing on decimal threw me off..

    and not knowing what TONU was...
    and not realizing how Americans like to EAT MOR CHIKIN'
    ChickFila01Lg.jpg
     
  11. crocky

    crocky Road Train Member

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    I used to do affiliate sales online, so delt with lots of Euros, Canadians and Various others. I probably picked up the decimal thing there as that's how they usually do it.

    As far as chicken I eat more chicken too, I just dont want to see the factories, and they couldn't pay me enough to work at one.. lol

    As for the TONU, I did that with my cancled load as suggested and I wasnt paid for it, I didnt get lay over pay the 3 days I sat..I'll be calling payroll monday.
     
    Last edited: Dec 9, 2017
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