Rejected load, detention layover pay

Discussion in 'Ask An Owner Operator' started by albloomfield, Oct 12, 2018.

  1. albloomfield

    albloomfield Bobtail Member

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    First post ever, never came across this, so I'll ask the question here.

    Delivered a load from Kansas City MO to Billings MT. Broker on the load J.B. Hunt customer General Mills.

    I deliver to Sysco in Billings, they pull entire load off, break it down, I get J.B. Hunt to pay lumper. After a couple hours expecting load to be about done I get a knock on the door saying they're rejecting the load. They got the same exact load in earlier that day with the same exact P.0. number.

    This is Thursday Oct. 11th, appointment was 11:00 a.m., I got there about 9 a.m. was told load was rejected at 11:00, I called J.B. Hunt immideately.

    Its Friday, I've been sitting on this load now for over a day. I've had a load lined up to get me home, back to Kansas, but the shipper closes at 3 p.m. I've explained several times I need this load off me, so I can get my next load, if I'm not loaded by 3 p.m. today I'll be sitting in Billings until Monday.

    I've had a hard time getting clear answers from J.B Hunt on anything, especially what I should expect on detention or lay over. I've got a bad feeling out of this, feel like I'm going to get screwed if this continues, if they dont get the load off me.

    What should I expect, what's fair? What are my recourse if they dont offer me fair compensation for sitting on this load?

    Thanks for reading, I appreciate any feedback.
     
    Oldironfan and Rideandrepair Thank this.
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  3. gokiddogo

    gokiddogo Road Train Member

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    You did your part and now they are offering no direction. Don't get used as free storage. Tell them you will find suitable storage at whatever the storage warehouse rate is, or they can negotiate with you (right now) to hold the load. If no answer, proceed to put the load in a storage facility. You will be on the hook for paying the storage facility, but what else you going to do? That should kick the broker into high gear. Also offer to return the load to the shipper for an agreed upon amount. Give all options to the broker. Just don't sit on the fence cuz there's only one place the splinters will go. None of these options are unreasonable. It would be unreasonable for them to expect you to sit there for some paltry amount. You're out here to make money, not screw around for free and make $0.
    I would word it as "I need an answer by x time, otherwise I will be forced to take action myself."

    I've only had to do this once. The situation magically resolved itself as I had left the customers yard and was on the way to take it to a warehouse. Suddenly they had room for what they ordered. Imagine that.
     
    Last edited by a moderator: Oct 12, 2018
    Reason for edit: skirting the profanity filter
  4. x1Heavy

    x1Heavy Road Train Member

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    Stick the #### load into a storage outfit big enough to hold it. The 100 you spend today on that for a month will buy you the home time load now.

    I bet you the farm your communications will light up with a horde of people bending over groveling at your boots to make that thing go bye bye in 15 minutes once someone is told by you where the load is disposed of.

    I did that also once in my lifetime. I had extreme feelings of not sure if I would get away with it but once the company heard about it... I had a thousand helpers coming pronto. So much for my stupid temper that day.

    That converstation was memorable.

    Rejected load went into storage 100 done.

    Climb into empty truck go to new shipper to load. Halfway loaded dispatch messages me what are you doing loading on top of our rejected load?

    No. Listen carefully. (Read this...)

    I placed load into storage. Am following preplan new shipper load to such a such a customer.

    Silence 30 minutes in heaven.

    The yelling started.

    It was three days before it stopped. And when I went back to office yard with that truck one suit told me I am too little to have that kind of balls. I threw the keys at him and quit. The outfit went out of business two months after.
     
  5. Chinatown

    Chinatown Road Train Member

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    I can't solve the problem, but I've seen this many times when I drove for a grocery warehouse. The lazy people at the grocery warehouse would, by mistake, place a double order, similar to hitting the "send button" twice on the computer, then blame others to cover for their mistake.
    I saw this once with a load of ice cream; they double ordered, then when they realized it , they blamed the truck driver by saying the ice cream was soft and the tattle-tale temp recorder magically disappeared. The trucking company had to pay for the load.
     
  6. Ridgeline

    Ridgeline Road Train Member

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    You tell them it doesn't go back on the truck until you talk to the broker and close your doors.

    Then deal with Hunt, there is always someone there, so you can get answers. YOU did your job, you need to leave and I would tell them it is on the dock and if they want it moved off, it would cost them to use your truck.
     
  7. albloomfield

    albloomfield Bobtail Member

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    Thanks, definitely doing this next time this comes up. I guess I'm learning the hard way.
     
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  8. gokiddogo

    gokiddogo Road Train Member

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    It is a lot more difficult than it appears to simply tell them "take it off my truck".
    For starters, if it is rejected, the last thing you want is for them to somehow claim against you the carrier and the load is not in carriers possession. If you or your insurance is going to be paying for something, I will be having cereal or ice cream or whatever for the next 5 years or I will sell it since I now own it. Same if my insurance is forced to buy it. In the case of "soft ice cream" and tt vanishes, I'd get a reefer download and certification of its temperature output. Now try and force me to buy it or my insurance. Insurance will fight that and win. Which is a separate issue from hauling the load anyway, so you should be paid regardless.
     
  9. NavigatorWife

    NavigatorWife Road Train Member

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    Husband just had a load of about 320 cases of frozen pizzas shipped with a load to a warehouse in Ft Worth; they said they didn't deal with pizzas there. Overnight waiting till hours were out waiting for them and the shipper to figure out what to do with it. They finally kept it. This is a company lease driver so he will get some money on it and got his 10hr in waiting on their lot.
     
  10. little cat 500

    little cat 500 Road Train Member

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  11. jcrack08

    jcrack08 Light Load Member

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