Hi All - I have some questions about Mayflower Transits policies and procedures and hoping you can help.
1. There was a driver who was arrested for battery, domestic abuse and was found guilty so hence 3 felony counts on the record. Does the driver need to report this to Mayflower/Unigroup? How ofter does Mayflower/Unigroup pull the criminal background checks? How long do you need to be clear? Driver was arrested, sent to jail, got out on bond, drover for Mayflower, then while the case was still pending did a cross country move, assaulted (pushed/yelled) a customer. What's law on this? What if Mayflower covers it up with the customer?
2. What is the policy on drivers for Mayflower showing up at customers homes in shorts and t-shirt...no uniform?
3. Does the drive have to check in with the destination agent? What if they don't?
4. What if the driver hires their own labor at destination and they are not screened by Mayflower?
5. Is it mayflower policy that you need to collect the cashier check prior to the unload?
6. Has anyone ever lost a customer's cashier check? What's the policy if you do?
7. Is there a place to download the Mayflower Transit policies, proceedures? Uniform policy? Process/steps?
8. What happens if a driver doesn't provide the customer at the destination with their paperwork so they can check their boxes?
9. What happens if the driver doesn't give the paperwork to the customer at destination even though the customer requests it?
10. what happens if the driver prevents the customer from signing the paperwork at the destination at the end of the mover?
11. What is the policy on a driver asking a customer for pain medication?
12. What is the policy on a driver bringing their child to the destination household? Is that permitted? Legal? What if the child puts thing in the homeowner's refrigerator and doesn't ask for permission?
13. What is the policy if the driver disappears during the household move and doesn't come back for a few hours?
14. Is the driver supposed to assemble outdoor patio furniture? Inside furniture?
15. What is the policy if things arrive broken and the customer says to the driver - This chair arm is broken an the driver says "it was that way when I got it" "I didn't do that"
16. What is the policy if the driver starts to hit on the homeowner, asking uncomfortable questions like "what do you do for a living" and "are you married" and "oh, that's how you can afford this house"
17. When a driver is investigated what happens? How long does it take?
Need honest insight directly from you guys. Thanks.
Question on Mayflower Transit Policies, Practices and Procedures
Discussion in 'Ask An Owner Operator' started by george123, Mar 12, 2019.
Page 1 of 3
-
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
-
-
-
-
Trucking Jobs in 30 seconds
Every month 400 people find a job with the help of TruckersReport.
Page 1 of 3