Is Pilot's WiFi fast enough to watch Hulu?

Yah I've been at some Pilots and had great speeds and signals, other times some Pilots dont even have it, Im looking at you Montana! Generally its just the places that have Pilot fuel, and not the building itself(you know Conoco or whatever)

I paid for 31 days and used maybe 4 days? Just dont get to them as often as I thought

 

Only actual Travel Centers at the pilot actually have WiFi. Do you as a consumer feel that a page on the portal where you sign in showing speed at that location would be beneficial?

 

u need to google millenicom and check them out. 113$ for the usb card and they check to see if it will work in ur erea too. Also it doesnt have a cap on it like VW does. Hope this helps

 

I think having a working internet connection before selling your service would be pretty beneficial. You shouldn't hand out numbers for customers to call support and then hang up on them when they call either. That's the last time I ever pay for this service. Enjoy the $5.

 

We are working to be able to get our speeds and connections listed on the internet so drivers like yourself and check before arriving.

We do not throttle any speeds nor limit connections. We know that a lot of drivers like to stream videos while on the road and do our best to make sure you all get to do so.

The speed at the Pilot in Denver is DSL quality. One issue we are running in to while providing no caps is that some drivers are abusing that by downloading torrents. This slows the network down for everyone and can cause the issues you were experiencing. We are working towards a resolution that does not impact the drivers that are using the service legally. We have implemented a program which blocks only illegal filesharing and P2P websites. All legal venues are open and usebale. We do not want to go the round of caps like some other wireless companies. While I can understand why they do that, the streaming of legal HD video and Netflix could max out an account pretty fast. That is not something we want to limit at this time.

Hopefully this will curb the downloading and open the networks for you all.

Well I do apologize you have had some issues. I can assure you it is not policy to hang up on users and invite you to PM me with your account details if you would like me to take a look at it and look into a refund for you. We do not want you to have to pay for service you can not use.

 

My one experience with Pilot's Wandering Wifi was a similar one. I paid the $5, only because where I was at, on I74 in Indiana, at the new Pilot south-west of Indianapolis, my Sprint card only had 1xrtt coverage, which was about dial-up speed. The connection there at the Pilot was even slower than my Sprint card. It was awful. I called "wandering wi-fi" tech support, and to their credit, the guy was as nice as he could be. He told me the location had a satellite connection, and that I was the only person using it. He didn't know what the problem was. And no, he could not give me my $5 back, nor could he credit me so I could use it again at another location. Sorry Wandering, but that was the last $5 you ever got from me. There are plenty of companies that do Wifi at the truckstops right. The Idle-air locations, as much as I hate their equipment that no one uses, has excellent wi-fi service that's fast for everyone using it. Pilot's locations that used to be 'Bosselmans" out in the midwest, not only offer wi-fi that is as fast as my cable connection at home, but offer it free of cost. Ditto for Sapp brothers locations. I don't mind paying $5 if I'm layed over for a while, as long as it works. I've only had one experience with Pilot's service, but everytime I've ever connected to their ssid and loaded up the web page to log on, the Pilot logo on that page loads like a computer connected with a 14.4 modem back in 1992. It's going to be hard to coax that $5 out of me when I see that.

 

As I mentioned to a previous poster we do not want you paying for a service you can not use. If you were legitimately unable to use your service there is no reason he could not have put a refund request in for you. If you would like to peruse that please PM me with your account details or call us back.

 

I too have signed up for the Pilot Wifi and 98% of the time I can’t seem to get a website moving at all. I attend to let it run out as I only purchased a month. Right now I am sitting in the TA truck stop and just signed up on the Idle Air wifi and it seems to be working very well/very fast. I wanted Pilot because the company I work for conducts most of its business through Pilot which is where I would take my showers and has betted coffee than most truck stops. I figure generally where ever there’s a Pilot for the most part there’s a TA. I was signed up through Flying J but that gets old real quick and there’s not too many of those around when ever you need to stop for the night.

 

The one I was at, every time the service dropped, it dumped me into their totally unsecured router. I have screenshots. I found that part of it hilarious.