first ever experience at a kenworth dealer. absolute joke

You have a chance to find the same dummy wrench turners at the dealer as you find on the big truck stops. Also some of these trucks are so darn complicated not even the technicians know what to do.

 

And it could have been just dumb luck that the check engine light came on for that problem just after you picked it up.
You did say you didn't notice it before you started driving, and that is something you would probably notice a bit sooner.

 

Sometimes the check engine light just pops kn for no real reason. Everything has gone electrical. These mechanics arent really trained on the electrical side other than to read diagnostic codes it seems

 

Sometimes stuff breaks and its a coincidence. Other times its just sent out the door. I hope its the first one though.

 

Real mechanics, good mechanics, are hard to find.
What we see a lot of now are code readers and parts changers.

 

Dealerships seemingly don't care about properly diagnosing problems anymore. They also don't seem to care about individual o/o or small fleets. They want large fleet customers that they can bill for outrageous costs, a lot of times for repairs that the truck might not even need, but could be associated with the needed repair and helps pad the bill. Happened to my truck before I started running it.

If your boss has multiple trucks, he should find a good local independent shop that wont screw him around on repairs and can properly diagnose issues and not just throw parts at a problem.

 

Does that shop or Mechanic even exist anymore ?
The big dealers can’t fix it for some odd reason and the small guys don’t have the technology or the software to plug into it!
You’re just left with people who throw parts at it!
We have a 2014 paccar with an auto shift that’s been on the hook more than it’s been on the road and it’s in the shop right now!!!