Hi,
i have a 2017 VNL that was starting to have some problmes so I took it to the dealer back in August of 2021. They said the transmission is faulty and because I had 2 days left on the warranty, they wwould replace if for free. So, they got a completely new transmission sent from the factory and put on the truck. Now, after 6 months and exactly 50,000 miles driven, the truck broke down and had to tow it to a Mack dealer in NH. They took the transmission down and they said the transmission is completely shot because it ran without any oil in it!. Barely had a cup of oil in it.They also said that there was no evidence of leak on the outside only that theere was no oil inside the transmission. The driver said he didn`t see any leaks and the mechanic also didn`t see any leaks.
The dealership that installed the transmission cannot explain where did the oil go and they would not cover the breakdown, blaiming it on me for not checking the transmission level. As you know, on the I-shift you have to go under the truck and look through the sight glass.
Anyway, as of right now I am on the hook for the transmission. Will talk to a lawyer about options to litigate.
Did anybody have a similar issue ? What are your toughts on this issue?
Volo I-shift transmission shot after only 50k miles
Discussion in 'Volvo Forum' started by adirom28, Mar 14, 2022.
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Pretty obvious they never bothered to fill it when they replaced it. I'd definitely be talking to a lawyer.
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I thought the new guy filled it.
They pay to fix it or you sue.Rubber duck kw Thanks this. -
,,,Volvo,,,automatic,,,what's the worst that could happen? I think we'll see more and more of this as the world continues to deteriorate. Didn't check the oil, why would a driver check the oil on a transmission? I say it had no oil to INSURE it's failure. Simply unacceptable,,,yet, here we are. Good luck, pal
Rubber duck kw Thanks this. -
I’ve heard of different dealership trying to use this excuse multiple times. Just stay on it. Sometime the o ring for the oil filter drips down it will not leave any trace as it is to low to the ground see if they can check that.
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201 Thanks this.
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You surely had to do PM sometime during those 50k miles. What was the transmission oil level than?
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