Indian River

I’m on a dead head from Houston to Grandview, WA.

 

That’s one of the best things about this company in my opinion. The fact that Indian River doesn’t micromanage is up there in the same importance as pay, equipment, miles, etc. I know every driver has their own priorities and deal breakers, but for me - the freedom and being trusted to make responsible decisions with the truck is what causes me to settle in and view a company as “home.”

 

You can do it two ways.

1.) When you start the fuel pump and type in your information press “yes” when it asks if you want additional products. After you fuel, go inside and grab your washer fluid, anti-gel treatment, etc. and tell the cashier you’re adding it to the fuel purchase on pump number XYZ (whichever one you were at).

2.) Write down your mileage, walk inside, get what you need, and tell the cashier you’re putting it on the company fuel card. They will ask for the same information the fuel pump would’ve required. You will swipe the card right there at the register.

Option number two is obviously for when you need something without needing fuel. I’m not sure what the limits are because I rarely buy anything other than fuel. In the Winter, I get a bottle of Power Service each time I fuel up if it’s cold enough outside. Other than that, I just buy a jug of washer fluid once in a while. My truck doesn’t burn oil or have any leaks, and I try to top off my washer fluid at the terminals.

 

I agree with what Nashville replied. I’ve never carried extra mudflaps or the hardware for them. If you have anything wrong with your truck or trailer they like us to take a photo of it and email it to the breakdown department with the tank number or your truck number in the subject line (whichever one has the issue). If they haven’t called you within five or ten minutes, you can follow the email up with a call to them. They will look up your location and instruct you where to go to have the problem fixed. I’ve never had to pay anything to a service truck or service shop. IRT handles everything.

I scan my paperwork in with the Transflo app on my phone.

Regarding the Qualcomm:

Arrived at Shipper
Loaded Call
Arrival at Consignee
Empty Call

You can also send a free form message and whoever pulls up your truck number will be able to see it. If it’s something important or time sensitive that I need to communicate about right away, I call the office. A lot of the dispatchers are text friendly, too, so you can communicate that way also.

We do have an in-house app where you can view your payroll, messages sent to the Qualcomm (handy for when you’re at home or away from the truck), and things like that.