Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Thanks Mark, I got home yesterday to find the FedEx box on the table. I backed up the old 500 and updated the new one in a few minutes. I walked outside to see a FedEx truck at the neighbors house so I ran in to grab the old 500, gave it to the FedEx driver and it's on the way back to you.


I have never had this kind of service with any company, Thanks RM and thank you again Mark.

 

Just received my TND 700. I've been playing with it in my car to see how it compares to my Garmin nuvi 755t. So far I'm leaning toward my non truck Garmin, but that may be because of the learning curve of the new one. Its definitely different than the nuvi. One thing I rely on heavily on my nuvi is total distance to destination, so far I haven't been able to find it on my TND 700, just distance to turn. If anyone can tell me how to bring up total distance it would help, If that features not available the unit's getting sold as I need a running tally of miles to destination. Another category it falls short in is detail. I brought up my home on the map & it identifies only a portion of my streets & roads unlike the nuvi that identifies virtually all the streets. I'm leaving out Mon & will try it in the truck & see how it plays out. Thanks for any help.

 

Thanks guys for all the information on the TND series of GPS units. I've been playing with mine in my car since I picked it up on Friday. One of the first things that I do with a new GPS unit is drive downtown on 1st Street and hit the take me home feature. On the east side of the street it's all storefronts for about three blocks. There are no side streets on that side at all. However every GPS unit that I have owned has tried to route me through the front window of the furniture store. When I pass on that little scenario it then tries to route me through the front door of the Chamber of Commerce office. Alas the TND 700 is no different. Today when I am out and about playing with it I'm going to check for the other little quirk prevalent in other GPS units..... routing me the wrong way from the north end of the street I live on. On my street at the end of the block, just north of me, the street turns into a one-way going north up to Black Oak Avenue. If I am coming down Black Oak Avenue and hit the take me home button every GPS unit I have owned has tried to route me the wrong way on a one-way street. Over the next few weeks I will be testing this unit extensively. One thing I will be looking for, which is quite prevalent in all my other GPS units, is the annoying habit of listing the street you are turning on by their street name rather than highway, or County Road number. I always check my routing before leaving and it's somewhat disconcerting when it tells me I'm going to be turning on Oak Street instead of highway 212. For someone familiar with the area that's no big deal as you know Oak street and 212 are one and the same, but if you're from the area you don't really need a GPS unit do you. For someone not familiar with the area it can be a head scratcher. Anyway enough rambling on now, but just another thanks for the help.

 

Any idea yet when you're going to release the "goodies" list of the Sept 17 update?

 

im kinda curious how the exchange thing works. do i have to send in my unit before you can send me a new one or can you send a new one then i send mine back in that box? How long does it take to get a new unit?