Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

I will pass on the routing issues to Rand. Currently you are correct you cannot enter your own route. Rand is aware of this and this on the high priority list. I have quite a few O\S, O\W's wanting this badly.

thanks,
Mark



Begging actually

 

I currently use S&T for my permit routing and hoping that Rand will allow us to import that into the TND
I know I bug Mark about it at least 4 times weekly

 

my unit has quit retaining my route when put into the sleep mode or turned off. when i bring it back up the route is no longer there i have to put it back in

 

Most of the time, I use my computer for things other than Rand McNally stuff. Is there some way to keep TND Dock from starting with windows? By the way, my DPI settings are exactly how I want them.

 

Yes, you can change this.

Go into the start up folder and remove or disable the TND file.


You will then have to start the TND Dock from the menu.

 

This is my first post in this topic so if the issues I mention have already been addressed then just ignore them.

I've had my 500 for about 2 months now and if it wasn't for the state miles tracker I would have returned it. I previously had a Gramin Nuvi 350.

I think being an ex Embedded Windows CE anb Pocket PC programmer I may be a little more critical.

The debounce code needs some serious work. When trying to scroll through a route it jumps all over the place.

The unit is very slow to respond to menu clicks unlike other units.

The TND dock update is misleading. I'm 99% sure my unit is not being updated every few days as the version number and release notes do not change. My guess is that your collecting debug data. That feature should be up to us to turn on and off.

The speed limits are 50% correct at best.

I have sat in the Walmart Super Center parking lot many times and the unit says NO Walmart near my truck.

I don't want to use your log feature but I'm forced to. Every morning I turn the unit on and my trip has been canceled and I have to listen to. End of duty, end of day and so on. Then I have to go back into my history and start my route all over again. This feature should be user selectable.

Many many many times my unit has taken me out into left field. Now I know better. It is set for fastest time yet it takes me shortest distance. Instead of putting me on the interstate it's put me on back roads that have cost me hours of time. One small town and a million lights.

3 times already and just the other day it has put me on a highway in the wrong direction. Now keep in mind, I'm on the secondary road I should be on but it puts me on the entry ramp to a highway. It took me 19 miles past many exits. Then it had me get off and back on the other direction. THEN!!!! It had me exit off where I started from and continue on the road where I spent the night. WTF. I can see it needing to spin up and get it's bearings straight but geezus, it should have figured it out pretty quick and got me off one of the 19 exits before then and got it's head on straight. Now I'm in the habit of not listening to it until I know it's sobered up.

There should be a search feature for us to search for anything we want like "Billy Bobs Chrome and Gun Shop"

There should be a custom POI for us. I have an extensive POI list that I would like available which includes BlueBeacon. We like to wash our trucks ya know.