Rand McNally intelliRoute TND 500

i have the rand mcnally 500 turned it on today and its saying insert sd card anyone might know whats wrong i dont have a sd card didnt come with that

 

Mine came with a SD card, it was already in the SD slot on the side of the unit when it came out of the box.

I have had it tell me to install it when it was already inserted so I assume it got bumped while mounting or dismounting it.

I just turned it off, took it out, reinserted it, turned it back on & everything was fine.

 

i ordered one , tnd 500 , from dieselboss website . should have it this week .

 

I just ordered another 500 and 700 for my other trucks from dieselboss. Marks customer service is worth the price alone.

 

E-mail me and remind me why...LOL..

Thanks,
Mark

 

I was in Skokie the last two weeks and the hotel internet was really poor so now I am home for a Day and catching up.

What has transpired, New update SD Card, New version in QA to fix some of the issues found from the last update.

A couple of other issues were found in the software and have been fixed on our end to be included in the soon to be released update.

As far as getting the last update for Maps, your unit if you did do the update, if you are not computer challenged, Please look at the TND when it is connected at the folder called NaviMaps. The DCA files, make sure they are all the same date. You cannot have a mixture of 8/17 or 2/19 files. If you do have a mixture, contact me. The next update will not fix the DCA issue.

Thanks,
Mark

 

On their way brudda. Thanks.

 

Update
The Dock is back up for updating. Once updated you should be on version 1808 which fixes a few issues that were found on the last release.

PLEASE update to Dock 1.0.97, as this will point you to the more correct CloudFront and backend servers.

If you after updating are still receiving the Fatal Error or Navi.exe error, please contact Rand Support. Chances are your map files have a mixture of old\new data.

Thanks,
Mark

 

I got the dock updated but the server just got overwhelmed. Apparently everyone was waiting for the word and we all hit update at once.

 

Servers are not backed up. I am undating every five minutes and had not hit any issues with server congestion. It could be an internet connection on your side or the route your pathway is taking.

Thanks,
Mark