Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Mark Kling · Nov 15, 2010

swenjj said: ↑

sorry if its been asked, but since the new update a while ago i have had an issue. my terminal is in gary, and its an illegal road i guess. before it would just be annoying, now it has that full display and resets my route, that is not good. leaving my terminal if i have programed in like 4 stops or something, or one,doesnt matter, it resets, then i have to be driving in that area trying to program it again.

all i can do is shut it off before going on that road,

also, does anyone elses seem a little slower since then? my mph lags a little now too and i use that for my speedometer.
Click to expand...

Can you get me the name of the road?

Thanks,
Mark

Mark Kling · Nov 15, 2010

mattbnr said: ↑

i got a newer unit since my exchange and so far its working great. other then some minor freezing in new jersey near the new england border and other areas its been great. one thing i dont like though is if its gonna route u on a route that is NOT designed for trucks it needs to tell u. i think it should change the color of the route from the pink/red color to like blue just so u know u may run into tight turns, small narrow roads etc.

one question- everytime i update my unit i get a new MCRA-BINGO.DB file. is this thing updated like everyday or something? what does it do? what does it hold? is mark on vacation?
Click to expand...

What is a vacation??? LOL

could not get internet from the Hotel...but did get a free gift card and a free night for the lack of..

That MCRA.db file is for the truck tools\MCRA info.

Thanks,
Mark

Mark Kling · Nov 15, 2010

Kansas said: ↑

You really don't need to update very often at all. Actually you could probably go a year or two with out doing so quite easy

The RandMcNally software kinda reminds me of Windows 98 in some ways. Even though 98 was a very good product, it had minor quirks. They would fix those quirks, but the fix always added a new quirk LOL. With Rand its the kinda the same way. Each fix adds something new and unexpected. For me those quirks are only minor annoyances, and not actual problems.

Personally, I wish they would quit adding new features to the unit until the get the rest of it rock solid. Not to say its not a very very good product, it is. They just need to perfect what they already have before moving on to bigger and better stuff.

I still HATE the On Duty/Driving counter with a passion, and they keep adding more features to the stupid thing. I want that feature disabled permanently on my unit. I don't want it, I wont use it, but yet the #### thing screws with me 50 times a day. Oh, that and a pause button. I thought that was supposed to be added in a couple months ago. After multiple updates I still don't have that feature. Maybe I misunderstood, and its only included in the newest units being sold?

With all that said, the RandMcNally GPS is still my first second and third choice. It is the best thing since sliced bread.
Click to expand...

Features and bugs are done by the same team. So things are added as bugs are also worked out.

Driving logs - main menu\ truck\update driver status\ set to main menu
buttons, then main menu\truck tools\timer and logs\set the 11\14\70 to
default of 11\14\70 and this will stop the warnings.

Main screen\preferences\route\auto calculation\ set to manual.

Thanks,
Mark

Mark Kling · Nov 15, 2010

The updates do not eat half your bandwidth each month. This last update did or did not allow you to download the new mapset. This was the users choice. Normal version updates which come out about every 3-4 months take about <10mb..

Other updates include POI, Global POI and Construction which are less than <1mb.

A lot of users had issues with the mapset download due to user errors, internet connections and other minor factors.

The servers were taken off line so that Rand could do some cloud front work as well as back end servers to open up more bandwidth and allow more users to access the updates.

I was in Skokie the last two weeks and the hotel internet was really poor so now I am home for a Day and catching up.

What has transpired, New update SD Card, New version in QA to fix some of the issues found from the last update.

A couple of other issues were found in the software and have been fixed on our end to be included in the soon to be released update.

As far as getting the last update for Maps, your unit if you did do the update, if you are not computer challenged, Please look at the TND when it is connected at the folder called NaviMaps. The DCA files, make sure they are all the same date. You cannot have a mixture of 8/17 or 2/19 files. If you do have a mixture, contact me. The next update will not fix the DCA issue.

Thanks,
Mark

kajidono · Nov 15, 2010

Nah, the little updates are just that. The main updates, which this current one that caused the problems was, are around 2.5gb. Wireless plans are generally capped at 5gb per month. That's what I meant. Main updates don't come out very often though, so it's not like it's a constant problem.

Dieselboss · Nov 15, 2010

kajidono said: ↑

Main updates don't come out very often though, so it's not like it's a constant problem.
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Correct. In fact there has only been one update that size ever to my knowledge.

bbechtel16 · Nov 15, 2010

I just installed the latest TND Dock and then updated my TND700 to the latest, then left the house to search for an empty trailer, with my TND in the exact same position as before in the truck. "No GPS" during my 4 hours trailer search?! I guess I need to reset somehow? I did backup before running both updates.

k7tkr · Nov 16, 2010

I aquired a TND700 recently....a T7E. I updated both the software and the docking software fine. However, nothing there about map updates. Does the T7E need the new map update? And are there other issues I might need to know about?

Mark-kd7lqw

Buzzard · Nov 16, 2010

What's the difference, if any, between the 500 and 700? Just the scribe/notepad function? What's the latest version of each? Are any new versions due out soon? Do they come with a case? Is the Dock sold seperately? And what became of the USB problem?

Thanks,

Buzz

GPSTrucker · Nov 16, 2010

k7tkr said: ↑

I aquired a TND700 recently....a T7E. I updated both the software and the docking software fine. However, nothing there about map updates. Does the T7E need the new map update? And are there other issues I might need to know about?

Mark-kd7lqw
Click to expand...

I also have the T7E. It shipped with the new maps so you didn't need it during the update.

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