Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

A week in & it's doing well. I was going to report some speed limit discrepancies, but see that they are part of the core map, so I won't. Sometimes it's a bit slow to respond to a screen tap and a couple of times it has "auto zoomed" out enough to see the entire southeast... strange, but not really an issue issue.

I have our old Garmin on the dash as well because it shows the upcoming cross street & leaves a breadcrumb trail. Neither of them picked the route we wanted getting into Leesburg, FL and the route out wasn't truck restricted, but had turns (through a couple of neighborhoods) that I wouldn't recommend. We could NOT make 1 of them & had to work our way over the 27 on our own. An adventure of our own making, since we know the way, just wanted to see where the new toy would take us...

Does anyone know of other mounts that will work with it besides the one included?
Or have any recommendations for an external speaker?

 

128 pages of posts can be mind boggling...

 

Now after reading ALL of the pages previously, and the replies about the Mapping database, I have a weird question, or more an observation...
(Please note, I do NOT excel in programming, building websites, or anything super technical...)

(Please note: I am NOT telling, or suggesting you do your job, or anyone from DM to do theirs better, I know your job is hard enough.)

A LOT of the complaints the drivers have, are directions from the Mapping database, I think it is Navtek? (I can't remember the name off hand.) If there are so many complaints, is there a way to look at another database for better directions besides Navtek?

Is there another company besides Navtek that provides the same database, but better quality?

A competitor perhaps?

I would think that if I ran Navtek and was getting weekly complaints that data from my company that powers the GPS that RM developed for drivers, i'd do everything I possibly could to get those errors corrected.

Reading your responses Mark, a lot of times is an update from Navtek, usually 6 months to a year to wait. That's a HUGE amount of time to wait if you rely on a GPS like RM.

I know it's a HUGE undertaking designing a GPS to help drivers that would use them on the job daily, to help plan routes to make the most money on the job with the fewest mistakes as possible.

I know mistakes do and will happen, but these mistakes are VERY costly to drivers. Anything from fines for driving on town surface roads, to Hazmat route fines, or worse, like having a truck wedged under a low bridge and property damage.

My main concerns as a driver:
I need a GPS to be as accurate as possible, because I will be driving Hazmat routes locally and maybe regionally later. Any bridges that are low I need to know about BEFORE I make the turn because I do not know if I can turn around, or pull a U-turn safely.

I have read that the RM GPS routed a few drivers on restricted roads, knowing it was restricted, and rerouted only after being on that specific road. That blame is not RM's, that is against Navtek.

THAT scares me, as if I am fined for being somewhere I shouldn't be in my truck, I am gonna pay that fine, not my company I work for. And also having the points added to my license is not an option. I worked too hard to get my CDL and then risk loosing it.

Ok I'm running at the mouth here, let me get back on track...

I read all the posts so far, and weighing your RM Gps with others, and waiting to see if the updates from Navtek are included with the RM ones.
I will read the replies that the other drivers say, hoping that their GPS are performing better.

It's a lot of money I will be plopping down, to use on the job, I just want it to be worth it in the long run.

I just think it's bad that it takes Navtek 6 months to a year to update errors with their roads.

Just some things that were rattling inside my head....
Kimmyskunk

 

Thank you Mark for your great reply.
Kimmyskunk

 

My two were:

1) That big downgrade at about the 26mm on I-80 in Wyoming (88mph) and;
2) Somewhere in Utah on a downgrade (81mph)

I have a need....
a need for speed....

RT

 

Well after sending in my TND500 to rand and waiting a month or so I have it back and it works. Good to have all the toys back on the dashboard. Even though it has been a huge irritant at times I'm still glad to have some of the features available.

 

I need help my tnd 700 just shut down and will not start back i have used reset sevel time to no avail it is just dead