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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Jul 26, 2011 #2431
    Mark Kling

    Mark Kling Technology Contributor

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    If you connect your TND to the computer, close the TND Dock. Go to your start menu, computer. look for an external drive that has a folder called NaviMaps. In that folder look for files that have "DCA" in them. Give me the dates of one of the "DCA" files.

    Thanks,
    mark
     
    Mark Kling, Jul 26, 2011
    Mark Kling, Jul 26, 2011
    #2431
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  3. Jul 26, 2011 #2432
    Mark Kling

    Mark Kling Technology Contributor

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    Today I tried to use it to take me to church at 124 Kittle street ,Ringgold,Ga.
    from the truckstops at exit 345 off I-75. I went straight north on us41 and kept going when it intersected with 2 and then the TND said I was in violation and something about overheight. The signs for us41 give you a truck route around that 11' 7" overpass not to mention that I would turn on spur 151 before I got to it anyway. I tried to tell it I weighed 29,200 lbs (empty) and was 13'6" tall and 102" wide and was bobtail but since there was no way to tell it I was bobtail I put in 48' trailer. Anyway I just thought it was strange that it wouldn't even route me there when there are truck route signs on the road

    restriction has been removed and will be in the next map update.

    Thanks,
    Mark
     
    Mark Kling, Jul 26, 2011
    Mark Kling, Jul 26, 2011
    #2432
    mrtrdrvr Thanks this.
  4. Jul 30, 2011 #2433
    Mrs

    Mrs Bobtail Member

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    Jun 25, 2011
    Home, US
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    We just purchased the 710 about a month and half ago. My husband said that Sam started sounding funny, like she had a cold, now she doesn't talk at all. No sound from anything that usually produces a sound. He tried turning it off and back on.
    Any idea of what is wrong and what needs to be done to get Sam talking again?
     
    Mrs, Jul 30, 2011
    Mrs, Jul 30, 2011
    #2433
  5. Jul 30, 2011 #2434
    Mr. PlumCrazy

    Mr. PlumCrazy Road Train Member

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    Lexington NC
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    I am now finding some flaws in the 710 good thing I know my way home because it trys to send me 15 mile out the way when I am 5 miles from home and no none of the roads are new
     
    Mr. PlumCrazy, Jul 30, 2011
    Mr. PlumCrazy, Jul 30, 2011
    #2434
  7. Jul 30, 2011 #2435
    Mrs

    Mrs Bobtail Member

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    Is there a way to search for a truck stop by the store number? Sometimes the address of a fuel stop does not bring anything up and that is for truck stops even like Flying J or Pilot. Would it be possible to find it by the name and the store number?
     
    Mrs, Jul 30, 2011
    Mrs, Jul 30, 2011
    #2435
  8. Jul 30, 2011 #2436
    Mark Kling

    Mark Kling Technology Contributor

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    Have you contacted Customer support so that they may issue an RMA?

    Also in response to your other question. No, you cannot search by store number. Have you done a search for travel centers by City? What ones cannot you find?

    Thanks,
    Mark
     
    Mark Kling, Jul 30, 2011
    Mark Kling, Jul 30, 2011
    #2436
  9. Jul 30, 2011 #2437
    Mark Kling

    Mark Kling Technology Contributor

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    Just because a truck drives on a road does not mean it is truck legal. You could set your trailer to 48' long, 96" wide and see if it routes you. This is what is legal on NON-STAA roads. Try car mode and if it routes you then it is a truck attribute. What road and we can look it up and see what the restriction is.

    Most STAA roads are only 1 mile from the National road network.

    Thanks,
    Mark
     
    Mark Kling, Jul 30, 2011
    Mark Kling, Jul 30, 2011
    #2437
  10. Jul 31, 2011 #2438
    Mr. PlumCrazy

    Mr. PlumCrazy Road Train Member

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    I live just off Bus I85/US64/US29/US70 and its all truck legal and have always been
    This is the way it tried to route me coming across US64 and after I passed US52 it told me to take BusI85 South
    http://maps.google.com/maps?saddr=US...=11&via=1&z=11
    This is the way it tried to route me coming north on I85
    http://maps.google.com/maps?saddr=I-...=11&via=1&z=11
     
    Mr. PlumCrazy, Jul 31, 2011
    Mr. PlumCrazy, Jul 31, 2011
    #2438
  11. Jul 31, 2011 #2439
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    Mark Kling, Jul 31, 2011
    Mark Kling, Jul 31, 2011
    #2439
  12. Jul 31, 2011 #2440
    Mrs

    Mrs Bobtail Member

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    Jun 25, 2011
    Home, US
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    He does not remember an exact one right now but will let me know when he has another one. The problem arises when dispatch gives him a truck stop with the name and store # and an intersection instead of an address (with one of them, I believe he said that the intersection listed 3 roads) for the location and for some reason using intersection did not help. I will get back to you with the information when I have more. I did not realize you would need an example, I was just hoping there was the ability to find a truck stop by store #.
     
    Mrs, Jul 31, 2011
    Mrs, Jul 31, 2011
    #2440
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