Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

Thread Status:
Not open for further replies.
  1. walstib

    walstib Darkstar

    I have to say, I'm having serious reservations in regard to doing more updates on my 500...The 2nd to last one locked it up for 3hrs and the one I did last night shut it off to where I had to hit the reset button to get it to come back on...Me no likey...
     
  2. Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  3. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,214
    Sep 23, 2007
    Statesville, NC
    0
    No new version has been released. Sounds like you got a corrupted file on a download in the past. E-Mail me with your serial number and I can walk you through a more complete download. This will require a high speed connection.

    Thanks,
    Mark
     
  4. Truckersheldan

    Truckersheldan Light Load Member

    160
    91
    Jul 30, 2011
    Taneytown, Md.
    0
    I am having problems with docking my TND 510. When I hook it up to the computer it will not sync. It does nothing. Any ideas? Also does junction view come up automatically or is there a setting to be able to use it. Does it only come up on major highways?
     
  5. mikestime

    mikestime Light Load Member

    56
    51
    Jun 29, 2007
    White Rock,BC
    0
    Most of my run is I-5 south from BC to the Seattle area, sometimes south of Portland. The question I have is why even it I have a drop off of I-5 in Tacoma, it wants to run me around I-405, if I want to stay on I-5 and go past the 405 turn off the next 2 exits it wants to cut me back over to 405. And then it will want to take me off I-5 at exit 175 to 523 for a few miles and then put me back on I-5, instead of just staying on I-5 all the way. And on the other hand I have had it when coming up from south of Portland with a P/U off I-205 it wanted to keep me on I-5 to the downtown area, and the put me over to I-205, instead of putting me right onto I-205 at the start.
     
    Mark Kling Thanks this.
  6. v6killer

    v6killer Medium Load Member

    446
    122
    Dec 6, 2010
    ChicagoLand
    0
    Hi Mark,

    Do you have an MAC version of your dock for the Intelliroute TND 710, I was told 6 months ago it was in the works, Is this just vaporware. Also how do I check which version am download from your web site, to update the 710 unit in question. ( MAC )

    I have an power cord that is bent inside the TND unit, what in the procedure to get an new power cord before it brakes off inside the unit.
     
  7. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,214
    Sep 23, 2007
    Statesville, NC
    0
    Mac Version of the Dock is in testing phase right now.

    Main screen/preferences/device/about - upper right -

    11.4.1968 is for the 510/710 - current version.

    Call Customer support for a replacement Cord. Make sure the pins/connector on the 710 are okay by looking at them.

    Thanks,
    mark
     
  8. Mark Kling

    Mark Kling Technology Contributor

    10,935
    4,214
    Sep 23, 2007
    Statesville, NC
    0
    Junction view will come up automatically. I do not have a list of what intersections.

    Try turning the TND off, connecting, then turning the TND back on.

    Call customer support for the 1.1 blue USB hub. Let me know if they have them or are out.

    thanks,
    Mark
     
  9. NMR

    NMR Bobtail Member

    43
    23
    Mar 26, 2007
    0
    Mark,

    My average miles per hour has been off since the last update. Was/is this an issue with the update or something else.


    Thanks,

    Steve
     
  10. NMR

    NMR Bobtail Member

    43
    23
    Mar 26, 2007
    0
    I was searching for a cross street last week and remembered why I do not use this feature as much as it could be used.

    Why do I need to know the city/town of a cross street?

    If you are searching for say State Rt 18 and State 511 in Ohio that should be enough info or at least enough info to narrow it down to a few choices.

    Thanks,

    Steve
     
    Mark Kling Thanks this.
  11. shastamedic

    shastamedic Light Load Member

    122
    57
    Mar 19, 2011
    Redding,California
    0
    I have had my 710 for 2 months and it won't charge anymore. I plug it in via the 110 inverter and that works. When in California the mi counter doesn't work. As close as I can tell it counts how many miles into a county and resets when I cross a county line. I crossed into Oregon 3 weeks ago and it worked at mi marker 1 and work all across the country. 3 days ago I crossed back into California and the problem resumed. Worthless unit if it wont charge. Very disappointed because of the research I did prior to purchase. My gut told me not to buy this unit but I did anyway. Stupid me.
     
  • Truckers Report Jobs

    Trucking Jobs in 30 seconds

    Every month 400 people find a job with the help of TruckersReport.

  • Thread Status:
    Not open for further replies.