Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

i have a rand 710, and have had it for around 4 months and already i find it hard to charge the unit...it seems the power cable gets looser and looser when plugged into the unit to the point that it is near impossible to get the "red power led" to stay on??

 

It helps a lot to provide some strain relief on the cable and plug. You might try using a zip tie to secure the cable to the windshield mount... with enough slack to the plug that the cable isn't pulled tight to the plug.

 

One thing that reciently has occured a few times is that often at a ramp or intersection it has been telling and showing me to make a left/right turn when the actual required turn is in the other direction. just when it zooms up to the turn the turn is opposite; I have the gps mounted as expected with the screen facing me in the front- but it seems to have issues determining direction of travel- this just happened after I did an update last week

 

turn it right side up

 

I bought the 510 model last year everything was fine until I did an update a few months ago.Now its it will not route me down 95south through Conn.mainly anything south of 91& 95 split,calling it low clearance and i am in violation,also happens in maine.I have sent messsages to TND when are you going to correct problem?