Screwed by JB Hunt

No offense, but if you don't submit the paperwork required why should a company pay you? The contract stated the times must be on the BOL, why did you not simply have the driver add the times to the BOL then?

Why is this an "evil JB Hunt screwed me!" instead of an "I screwed up, make sure you actually read and follow your contracts!" thread?

-Steven

 

because JB Hunt is run by a bunch of Dirt Bags.......




American Trucker

 

Seems to be a common practice that crosses many lines...........I was speaking with our billing gal on another matter and she eluded to this frustration. Customers kicking bills because the dot is missing off the eye or the tee is not crossed. But really, it was about missing truck numbers, trailer numbers, blurred signatures etc. Just small details that don't affect the actual move.

She figures if a shipper can hold 100k in payments for 30 days then they have done good. I asked why she didn't freeze the credit and she said mgmt. won't allow it.

I say give them a little room and then nail their arse if they still won't pay.

JMO

 

It's called procedures. If you assume and can't follow them, that gives them an excuse to beat you.

Your exact words.... the time in and time out to be stated on the BOL.

Not attached.


I use to haul Tyson. Damage claims you had to get all the numbers off the box, call OS&D and after the procedures, you were issued a claim number and then could dispose of the stuff in various ways.

I had one stop at a Tyson plant, dropped the trailer sealed and picked it up sealed. Went to 2nd drop at around 3am on a Saturday. Opened the doors. Two boxes of fat were busted all over the ground where the previous stop tossed two boxes up on the edge of the last pallets.

I got all numbers and called my weekend dispatcher, no answer. Called Tyson OS&D. No answer, got voice mail, so I left info. Hmmmm, what to do?? I took pictures, cut the info off of the destroyed boxes, cleaned the mess up and threw it all in the dumpster because it was just fat that got contaminated on the dirty floor. I got unloaded and proceded to my last drop.

By then it was 7am, I called Tyson back and reported the OS&D again. Because I didn't save the ripped apart boxes, I had to pay like $160 for them out of my pocket even though I had all the numbers and pictures.

Follow procedures exactly!

You take some moron behind a desk, that works all day like a robot gov't employee, they tend to get pissed off when someone doesn't follow procedures. Don't follow, you messed up their day and they will seek revenge.

 

Well before ya start trying to collect money make sure ya got what Diamond Crystal makes correct first. I live 5 miles from the plant. And its SUGAR. Not salt.

 

good luck at getting jb to pay anything...they told you how they wanted it...you should have had it stamped on the bills like they asked...