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Not part of my job description to tell you anything

Discussion in 'Shippers & Receivers - Good or Bad' started by ant, Oct 18, 2011.

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  1. Oct 18, 2011 #1
    ant

    ant Bobtail Member

    5
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    Oct 18, 2011
    fox valley WI
    0
    Do you ever hate it when you talk to someone at a shipper/receiver that thinks it's a lot of work to tell you something?

    Like being put on hold 10 times to get directions. It's just too much work to tell you how to get there. It's someone else's job.

    How long do you think it will take to load/unload me? Too much work for me to say.

    Where is the shipping office? Not part of my job description to tell you.

    Oh, what, that film in your trailer must be kept at 60 degrees, or the load will be rejected on the other end? Not my job to tell you that, you're sposed to read it on the bills.

    What time will everybody be back from lunch? Ah, I'm on lunch, so it's simply too much work to tell you that.


    Makes me wonder what kind of upbringing folks have to act like this.
     
    ant, Oct 18, 2011
    ant, Oct 18, 2011
    #1
    ricrey99 and 7122894003481 Thank this.
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  3. Oct 18, 2011 #2
    U2Exit

    U2Exit Road Train Member

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    Feb 22, 2008
    WA and VA
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    I agree with most of your gripes, however....

    Yes, yes you are supposed to read it on the bills. Do you not read the bills you sign for? Its part of YOUR job.

    Beer and winter come to mind when I read your statement. A beer load maybe assigned as a dry load, but then there is a little statement on the bills (Which the driver is responsible to read and understand) about protecting the load from freezing.

    If you are gonna be traveling in some really cold outdoor temps, you might want to question and/or inform somebody that the load may need the reefer to run. It has come up a couple times in my travels.

    I had the same situation with the little barrel fruit punch drinks last winter. I didnt want to take the chance going thru North Dakota with -10 degree weather. Liquids expand when froze, and usually destroy the containers they are in.
     
    U2Exit, Oct 18, 2011
    U2Exit, Oct 18, 2011
    #2
  4. Oct 18, 2011 #3
    ant

    ant Bobtail Member

    5
    3
    Oct 18, 2011
    fox valley WI
    0
    The load had a temp recorder, and it was about 100 degrees outside when i picked it up. If at any point the temp rose over 60, the whole load was junk.

    It is just pure laziness to not say something about all this to the driver when they pick it up.

    Neither the shipper, nor the broker said anything to me about temperature.

    But I'm sure that the company was saving quite a bit of money on each load by saving the twenty seconds or so to explain the situation to the driver.... Right?
     
    ant, Oct 18, 2011
    ant, Oct 18, 2011
    #3
  5. Oct 18, 2011 #4
    U2Exit

    U2Exit Road Train Member

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    WA and VA
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    Your signature, your responsibility. You took possesion of the load. Your bad. Who do you think they would come after to recoup the loss of the load?

    It would be a different thing if the information wasnt on the bills.
     
    U2Exit, Oct 18, 2011
    U2Exit, Oct 18, 2011
    #4
  7. Oct 18, 2011 #5
    ant

    ant Bobtail Member

    5
    3
    Oct 18, 2011
    fox valley WI
    0
    I'm glad we got that all cleared up!
     
    ant, Oct 18, 2011
    ant, Oct 18, 2011
    #5
    zyk285 Thanks this.
  8. Oct 18, 2011 #6
    CondoCruiser

    CondoCruiser The Legend

    19,726
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    Apr 18, 2010
    Tennessee
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    Hauling temperature sensitive freight many years, most won't tell you anything. You are suppose to have proper training and your company educate you on what's required. Some shippers will be nice and others buttholes. Your dispatcher is suppose to give you guidance.

    When ever there were conflicts, I would call the receiver and ask. After all they are the ones that accept/reject the product.
     
    CondoCruiser, Oct 18, 2011
    CondoCruiser, Oct 18, 2011
    #6
  9. Oct 18, 2011 #7
    Panhandle flash

    Panhandle flash Road Train Member

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    Oklahoma City
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    Just picked up a load of chocolate the other day. Asked when checking in if temp was required and was informed that it was. Read the bills and no temp was on it. Went back in and talked to shipping and the guy thanked me for catching that for them.

    Moral of the story.... yes, you should read your bills and YES, shippers should be willing to talk to you about any special requirements needed.
     
    Panhandle flash, Oct 18, 2011
    Panhandle flash, Oct 18, 2011
    #7
    Tractor7127 and bullhaulerswife Thank this.
  10. Oct 18, 2011 #8
    Allow Me.

    Allow Me. Trucker Forum STAFF Staff Member

    10,656
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    Rancho Mirage, Ca.
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    As for the shipper/consignee giving you directions, I was amazed at how many people CAN'T give you directions to THEIR warehouse. They don't know north from south, east from west. Their cars must have "auto pilot" that get them there everyday. They don't know if the gas station on the corner is a Shell or a Texaco, if the stop sign is a stop sign or a traffic light. If the receiving entrance is the second or third driveway, it makes you wonder how they find their way out of bed everyday. Oh yeah, I love places with recorded directions that the person talks real fast, blah, blah, blah and you have to call back 3 times because you can't write that fast.
     
    Allow Me., Oct 18, 2011
    Allow Me., Oct 18, 2011
    #8
    zyk285, flatt, Flatdecker and 5 others Thank this.
  11. Oct 18, 2011 #9
    PackRatTDI

    PackRatTDI Licensed to Ill

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    I sure don't miss hauling refrigerated trailers.
     
    PackRatTDI, Oct 18, 2011
    PackRatTDI, Oct 18, 2011
    #9
  12. Oct 18, 2011 #10
    KE5WDP

    KE5WDP Road Train Member

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    Waskom, Texas
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    You may get a better response from ppl if you asked them thru Facebook.
     
    KE5WDP, Oct 18, 2011
    KE5WDP, Oct 18, 2011
    #10
    zyk285 and Henley Thank this.
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