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Bunk Heater is Broken, Who Can I Call for Maintenance at Prime?

Discussion in 'Prime' started by RobertSmith, Nov 28, 2011.

Page 1 of 5
  1. Nov 28, 2011 #1
    RobertSmith

    RobertSmith Medium Load Member

    364
    133
    Aug 13, 2010
    The truck 3 spots down from you.
    0
    My truck has had the bunk heater out for some time. So I got an electric blanket and have been toughing threw it till they get me to a shop. Now the apu wont stay started. Which causes the truck to get low voltage and shut down my outlets inturn shuting off the blanket or anything i could get to heat the sleeper at night. I've notified RA and msg'd dispatch and all i get is, "we will try and get you here" but always dispatched elsewhere.

    At what point do i put my foot down? And who do i talk to if I keep getting the same brush off. I don't like pissing off people, or being ugly, I try to be nice to them at all costs, but I'm sitting here shivering as I type this and its getting old.
     
    RobertSmith, Nov 28, 2011
    RobertSmith, Nov 28, 2011
    #1
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  3. Nov 28, 2011 #2
    GSWx

    GSWx <strong>Doc In The Box</strong>

    428
    139
    Aug 13, 2011
    Coastal Alabama.
    0
    I understand your predicament. If it was me I would let that sucka idle.
     
    GSWx, Nov 28, 2011
    GSWx, Nov 28, 2011
    #2
  4. Nov 28, 2011 #3
    ama91761

    ama91761 Medium Load Member

    360
    60
    Oct 14, 2011
    Hemet, Ca
    0
    First off leave your truck running. Idle the truck, and talk with your dispatcher, and let him/her know that your idleing your truck. Next explained that you have told them that your bunk heater is not working and your apu does not stay on. You have asked numerous time to route you to springmo and you keep getting sent on dispatches away. Know as long as they keep doing this the truck will idle and they can explaine to Mr. Lowe why the fuel mileage is low. Make sure you send a Qualcomm message so its in writing. I hope you have sent Qualcomm messages that your apu is not working. Anyways try that and see if that doesn't light a fire. Other then that send an email to your dispatcher and copy Mr. Lowe. That's what I would if I was in your position.
     
    ama91761, Nov 28, 2011
    ama91761, Nov 28, 2011
    #3
    RobertSmith Thanks this.
  5. Nov 28, 2011 #4
    RobertSmith

    RobertSmith Medium Load Member

    364
    133
    Aug 13, 2010
    The truck 3 spots down from you.
    0
    ok that brings up the question on how to bypass, or get around the idle shutoff. I know I can release tractor brakes and set trailor brakes and it will idle, but like rightnow i'm bobtail.
     
    RobertSmith, Nov 28, 2011
    RobertSmith, Nov 28, 2011
    #4
  7. Nov 28, 2011 #5
    ama91761

    ama91761 Medium Load Member

    360
    60
    Oct 14, 2011
    Hemet, Ca
    0
    Set your cruise. Run it at 1000 tons. In other words, when you park set your brakes, put truck in neutral and turn cruse on. Mesh on fuel pedal to bring rpm to 1000 and set it. Truck should stay on.
     
    ama91761, Nov 28, 2011
    ama91761, Nov 28, 2011
    #5
    RobertSmith Thanks this.
  8. Nov 28, 2011 #6
    RobertSmith

    RobertSmith Medium Load Member

    364
    133
    Aug 13, 2010
    The truck 3 spots down from you.
    0
    ok thanks, sent a msg telling them i will be idling untill its fixed, and so far the cruise was a bit wierd to set, but finally got it and it seems to be staying on idle.
     
    RobertSmith, Nov 28, 2011
    RobertSmith, Nov 28, 2011
    #6
  9. Nov 28, 2011 #7
    GSWx

    GSWx <strong>Doc In The Box</strong>

    428
    139
    Aug 13, 2011
    Coastal Alabama.
    0
    Hopefully, you will be warm tonight. Very cool here in Springfield.
     
    GSWx, Nov 28, 2011
    GSWx, Nov 28, 2011
    #7
  10. Nov 28, 2011 #8
    RobertSmith

    RobertSmith Medium Load Member

    364
    133
    Aug 13, 2010
    The truck 3 spots down from you.
    0
    im not far from there, I'm in beardstown Il waiting on this trailer to be loaded. These darn drop dead times are killing me, gonna be 30 hours of waiting and no pay for it.
     
    RobertSmith, Nov 28, 2011
    RobertSmith, Nov 28, 2011
    #8
  11. Nov 28, 2011 #9
    U2Exit

    U2Exit Road Train Member

    2,353
    1,051
    Feb 22, 2008
    WA and VA
    0
    It won't stay on. If you have an APU, Prime has programmed the trucks to shutdown... Even if opti idle is on the dash.

    I was successful to get it to stay on for 30 min with tractor brakes released and trailer brakes set. It was -23 in Fargo and my APU was out... I honestly think it went a half hour because the computer will increase the idle allow time if the sensors are indicating a cold to warm up status.

    It's a health issue... Depending on where you are and the outside temps. Take it right up the chain... If your FM is stalling tell him you want to speak to the division supervisor. Reefer is Steve Larson.

    If you are insisting on Springfield, forget it. Tell them to send you to the nearest Prime shop. Be it Pittston or even SLC...

    Meanwhile you need to have everything unplugged in the cab before you park for the day. Only plug in your blanket when you go to bed. My APU isn't working either, however I can run my bunk heater and my CPAP for over 9 hours without getting a low voltage alarm or cutoff of power.
     
    U2Exit, Nov 28, 2011
    U2Exit, Nov 28, 2011
    #9
  12. Nov 28, 2011 #10
    ama91761

    ama91761 Medium Load Member

    360
    60
    Oct 14, 2011
    Hemet, Ca
    0
    Let us know what dispatch says after the message.
     
    ama91761, Nov 28, 2011
    ama91761, Nov 28, 2011
    #10
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