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Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Dec 4, 2011 #2971
    Mark Kling

    Mark Kling Technology Contributor

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    Do they do the same thing on AC - house power cord?

    Screen going blank is an indication of the screen not getting enough power. The 510 does draw 1amp. Make sure you are using the enclosed DC Cord.

    I do not deal with refunds, only support. For refund questions you would have to contact Rand Support directly.

    Thanks,
    Mark
     
    Mark Kling, Dec 4, 2011
    Mark Kling, Dec 4, 2011
    #2971
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  3. Dec 4, 2011 #2972
    mpow66m

    mpow66m Heavy Load Member

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    Jul 6, 2011
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    dont know about AC,i dont have an inverter.I use 12v in my truck.And the screen is still blank,in fact it wont even turn on now.
     
    mpow66m, Dec 4, 2011
    mpow66m, Dec 4, 2011
    #2972
  4. Dec 4, 2011 #2973
    ne019821

    ne019821 Light Load Member

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    Aug 8, 2011
    Shreveport, LA
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    Ok, I plugged my 710 into my computer and it shows connected on the device. Where is the TND dock?
     
    ne019821, Dec 4, 2011
    ne019821, Dec 4, 2011
    #2973
  5. Dec 4, 2011 #2974
    Bill Z

    Bill Z Bobtail Member

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    Oct 24, 2009
    Grand Rapids, MI
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    A driver friend was pulled over in NE and asked to bring in his Garmin, after which the DOT matched his Garmin logs to his paper logs. He passed just fine. I use the 510--very impressed with the improvements over the 500--but wonder whether I can erase the log files & avoid that kind of scrutiny. I know about the displayed log information via the "Trucker Info & Logs" tab, as well as the 1,2,3 tabs on the Dashboard: does resetting these also erase the log files that may not be displayed? Thanks for the info.
     
    Bill Z, Dec 4, 2011
    Bill Z, Dec 4, 2011
    #2974
  7. Dec 4, 2011 #2975
    Corporal_Clegg

    Corporal_Clegg Road Train Member

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    Oct 9, 2010
    Raleigh,NC
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    I have mine set NOT to log on and off duty time so I dont have that worry.
    But if they actually did this I cant see it holding up in court as the GPS unit is NOT an EOBR. If that happened to me I would contact OOIDA about it.
     
    Corporal_Clegg, Dec 4, 2011
    Corporal_Clegg, Dec 4, 2011
    #2975
  8. Dec 4, 2011 #2976
    shastamedic

    shastamedic Light Load Member

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    Mar 19, 2011
    Redding,California
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    They did send a new AC and DC cord with the flash disk. They also gave me free maps for life for my troubles.
     
    shastamedic, Dec 4, 2011
    shastamedic, Dec 4, 2011
    #2976
  9. Dec 4, 2011 #2977
    Mark Kling

    Mark Kling Technology Contributor

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    When you go to take a shower, plug into the outlet in the shower room. Let it charge a little, press the reset and see if it turns on.

    Thanks,
    Mark
     
    Mark Kling, Dec 4, 2011
    Mark Kling, Dec 4, 2011
    #2977
  10. Dec 4, 2011 #2978
    Mark Kling

    Mark Kling Technology Contributor

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    Does the computer see it as an external device?

    Start menu, computer - look for an external drive called IntelliRoute and should have a Navi, RM, Navimaps, and NaviVoices.

    Thanks,
    Mark
     
    Mark Kling, Dec 4, 2011
    Mark Kling, Dec 4, 2011
    #2978
  11. Dec 4, 2011 #2979
    Mark Kling

    Mark Kling Technology Contributor

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    http://www.fmcsa.dot.gov/rules-regulations/administration/fmcsr/fmcsrruletext.aspx?reg=395.16

    The TND - Models, T5B/T5C/T5E/510/T7C/T7E/710 are not EOBR's as they do not meet the requirements set forth by DOT (see link above). They are considered for personal use only. DOT should not use any display for records.

    The RVND - Models 5510/7710 are not EOBR's as they do not meet the requirements set forth by DOT.

    The TND - TND-760 does meet the requirements and is an EOBR.

    +++++++++++++++++++++++++++++

    Any display that shows mileage/time/locations can be deleted or changed.

    Thanks,
    mark
     
    Mark Kling, Dec 4, 2011
    Mark Kling, Dec 4, 2011
    #2979
  12. Dec 4, 2011 #2980
    Mark Kling

    Mark Kling Technology Contributor

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    Statesville, NC
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    PM me your name and I will have them send a different DC cord that is different that what you got.

    Thanks,
    Mark
     
    Mark Kling, Dec 4, 2011
    Mark Kling, Dec 4, 2011
    #2980
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