Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. grannylane

    grannylane Light Load Member

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    performing the borg assimillation right now,,will keep you posted in the coming days on success or failure,,,thnx for the help!!!!
     
    Mark Kling Thanks this.
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  3. len6629

    len6629 Bobtail Member

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    Apr 13, 2010
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    mark the version is 11.419.1959.1147
    the serial is b05t17c17088a

    like i said at times it locks up not responding have to turn off and back on.
    the routing issue seems to be truck restriction because it seems to go away when i switch to car routing. I have seen times it will show 100 miles difference than my qualcomm routing on a 500 mile trip. the only thing i can figure is its routing around what it thinks are restricted routes. please let me know what to do . my mapping shows out of date i guess i will have to purchase update but would like to resolve issue with unit locking up thx
     
  4. Mark Kling

    Mark Kling Technology Contributor

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    Your maps would be one set behind from the latest.

    Routing differences between the QC and the TND can vary as you have found out. Any company buys Map Data just like we do. I do not know who your company buys for. But, if your company does not buy map updates then their maps can be out of date also. The next time this happens then if you can take screen shots of the QC routing and the TND routing Rand can most certainly look at the differences.

    Locking up - If you connect your TND to the computer, close the TND Dock, then go to the start menu/computer - look for an external drive. Look for the Navi/logs folder. Send me your logs via an E-Mail attachment.

    Does the TND lock up when you run it in car mode?

    Thanks,
    Mark
     
  5. Mark Kling

    Mark Kling Technology Contributor

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    Were you assimilated?

    Thanks,
    Mark
     
  6. grannylane

    grannylane Light Load Member

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    yep,,no joy,,,,,,bummer,,,the unit still acts like it doesnt know where its at and still shows me off to the side of the road and just will not stay on a calculated route,,dallas,st louis,kansas city,mo/ks seem to be the worst offenders and it still wanders out into the weeds while i'm driving straight down an interstate,,also still frequently shows "no gps" black box at random times,,any other ideas i can try? or is it time to retire this unit?
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    E-Mail me.

    Thanks,
    Mark
     
  8. grannylane

    grannylane Light Load Member

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    just sent one to ya
     
    Mark Kling Thanks this.
  9. Eaton18

    Eaton18 Road Train Member

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    FWIW, I done some exploring on my TND 510, and noticed that I too, do not have the database file, truck.db-journal, only the truck.db file. Should I have the journal file?
     
  10. Mark Kling

    Mark Kling Technology Contributor

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    No truck.db-journal is a good thing.

    Thanks,
    Mark
     
  11. Eaton18

    Eaton18 Road Train Member

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