Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

bisontrkr · Jul 2, 2012

Mark, I've had the TND 510 for a year now, everything works great and I love it, with one exception, the map database is so out of date now that in alot of cases I can't use the unit. any idea when Rand will be releasing a map update for the 510 and I guess 710?

Mark Kling · Jul 2, 2012

crittertn said: ↑

I had to return my 710 because it stopped turning on. They sent a replacement unit. It always puts me in Indiana. Im in Virginia and it has me in Indiana. Any suggestions?
Click to expand...

You are not picking up GPS - go to main screen/preferences/device/GPS Data - You should see on the right..

Device Status - connected
Gps State - should be low to high
DOP - < 2
Satellites Used/Seen - x/x

Thanks,
Mark

Mark Kling · Jul 2, 2012

Biker_Bill said: ↑

On the TND 710, how come the mile markers do not work on I94 in Indiana, and on the Indiana Turnpike I80/I90 up until about mm 95 then they work all the way to Ohio?
Click to expand...

Issue was found and corrected. You will see the correction in the next Mapset.

Thanks,
Mark

Mark Kling · Jul 2, 2012

hesgoneagain said: ↑

The end actually fell apart. assembled with super glue now it is working. The strangest thing I've seen with it. We baby it too. No mistreatment with a high price device. So again I ask will the Rand McNally universal work with the 710 or do I need to purchase the one that comes with it? Really just want a back up for now. I can't see spending $20. if I only have to spend $15. I'm thrifty that way.
Click to expand...

E-Mail me..

Thanks,
Mark

Mark Kling · Jul 2, 2012

bisontrkr said: ↑

Mark, I've had the TND 510 for a year now, everything works great and I love it, with one exception, the map database is so out of date now that in alot of cases I can't use the unit. any idea when Rand will be releasing a map update for the 510 and I guess 710?
Click to expand...

As posted just a few posts prior - due out soon, but no firm date yet.

Thanks,
Mark

Mark Kling · Jul 2, 2012

jmroadhog said: ↑

Just took my new 720&Samantha-lol, for a trip to LA and back.I'm very impressed,GOOD JOB RAND. However there were a few kinks in the system re: speed limits and routing onto truck restricted roads but the Tell Rand function was easy to use and hope these errors will be rectified in the future.
Now for my main beefs.
The internal speaker on my unit is CRAP, its distorted and tinny could hardly make out the instructions,seems as the audio program was overpowering it. On the second day the audio actually quit working but came back after a reset. At the next truck stop I bought a set of external self powered speakers called Tweakers,set them up.velcroed them to the dash and they much improved the sound. My 700 has a great speaker and never needed external ones.Maybe I just got a bad one,if rand could send me another speaker I could prob change it out myself.
Now for my main problem, "Speed Warning Function",was present on my 700 also and I hoped they fixed this on the new one, but notso.
This only is a problem in States that have seperate speed limits for cars and trucks like WA,OR,CA. As I do a lot of work in these 3 states I would much appreciate a fix for this. WA. trucks max 60 cars higher. OR. CA. trucks 55 cars up to 70mph.
On the Interstates you get the orange truck icon and if you go faster than your set speed the ball turns red BUT NO AUDIO WARNING. On any other highway you get no speed warning whatsoever as you have to go over the car speed limit to get any warning at all.
In towns and cities the speed warning works as it should as the speed limits there are the same for car and truck. For a TRUCK GPS, this is a terrible way to do things.
A simple sullution would be for a seperate function whereby you can put in your own speed limit warning and get both voice and visual if you go over that so you could use that function on any road or highway where you don't get the orange truck speed icon. At the least you should get an audio warning everytime the ball turns red.
This issue is important to me and have told Rand several times through Tell Rand on the dock but to no avail. Is this important,you be the judge, one of my Co-drivers was stopped on I-5 in CA.at 62mph, truck limit 55mph,car 70mph. Cost him $450.00 fine.
So anyone going into CA be aware,big speed fines as they are broke and need the $$$$$$$, and who are the easiest to target,Truckers.

Hope this doesn't fall on deaf ears.

Thanks
John
Click to expand...

I will get to yours in a few... just got back in the house...

speaker - you need to have the unit replaced - either by back to store you got it from or RMA from Rand..

thanks,
Mark

jmroadhog · Jul 2, 2012

cc194217 said: ↑

I will get to yours in a few... just got back in the house...

speaker - you need to have the unit replaced - either by back to store you got it from or RMA from Rand..

thanks,
Mark
Click to expand...

I can live with the speaker problem now that I have it hooked up to external ones as returning it from this side of the border is a big hastle unless I get a trip in the near future to where Dieselboss is located.

Thank
John

jmroadhog · Jul 2, 2012

Just read the lifetime map upgrade announcement, Do you have to send in the coupon.

Thanks
John

bisontrkr · Jul 2, 2012

jmroadhog said: ↑

Just read the lifetime map upgrade announcement, Do you have to send in the coupon.

Thanks
John
Click to expand...

You can download the lifetime map update application from rand's web site

jmroadhog · Jul 2, 2012

bisontrkr said: ↑

You can download the lifetime map update application from rand's web site
Click to expand...

Wouldn't it be much easier just to give it to everyone who registers the product up to a certain time frame. Never was a fan of coupons.

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