Driving OTR with US Xpress

The communication is this; You send a message over computer in your truck (Driver Tech). Some will get right back to you within 15 mins others will not get back to you for 3 to 7 hrs via Driver Tech. If you call the FM on the phone, sometimes you get through quickly and other times you don't. Sometimes you will be on-hold for a long time and than bam! you get disconnected. I ONLY call if absolutely necessary. I send a DT message if I need something but if they don't want to get back with me, I bug them every 15mins. Or, I just wait,,,and if that means I don't get the load or the load don't get delivered, I blame them. Another thing: When shift changes and you have been talking with an FM for an hour you will get a message from the night FM asking what you need...now, you have to start all over again but, I tell them to read the messages in the que from whatever time the conversastion started. It gets frustrating sometimes and most times it isn't that bad but for a solo its different because a solo has to deal with the FM almost daily. I love when we (team) get a 3 or 4 day run,,,no FM to deal with.

 

Is it me or has communication gotten worse in the last week and a half

 

Yes communication is bad. But miles are good.
I have found a call to a DL or a mac 55 gets instant
results. MF needs to hear about the issues with his co.
I have stopped calling if put on hold. Message them often
and let them know the truck won't move till you get an answer.
Also if you get their log ID it works to send a email directly
to them from your phone.

 

What is a DL? I assume it's the F's boss.

 

Driver liaison

 

communication is a problem with every company as long as you get a load thats the main thing keep the wheels turnin as for me i rather not talk to anyone unless i have to have a nice day

 

Agreed 31, just give me miles. No time to chat.

 

Well, just came home from the Dr. and I'm going to have to see an orthopedic surgeon. Great, just great. He said the ER Doc was an idiot not have seen the separation in my shoulder. Don't know exactly what the next step is just yet. I couldn't get an appt. until Tuesday with the ortho doc. But, the way it looks now, I'm going to be out for a while. SUCKS!!!!

 

Brother, ive been out for 3 months. dislocated my elbow teaching my kid to ride with no training wheels, he turned the bike right in front of me and over i went. i almost lost my arm. 3 surgeries and 3 months plus later im cleared to get back to work. i drove with Werner on thier best buy account,however only 35ppl on there and i couldnt get it back. i hope you have the disability insurance, also elect to use your cobra coverage, which i did with werner, no complaints on them, they were great to me. i had a type 2 shoulder sep in janurary on the job, (family dollar). that took 2 months. this has been a rough year. trust me just be positive and keep a good attitude. it helps. good luck, god bless