Weight question from a noobie!

Discussion in 'Questions From New Drivers' started by Mrh2008, Aug 13, 2012.

  1. CAXPT

    CAXPT Road Train Member

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    Well now here's the crux of evidence. If you told them you'd be late but wouldn't know until you were legal, if you meant after getting scaled legally, then you slipped up, but if you were out of hours to run, ie because all the time ate up your 14, then they should have seen that on the QC, since they are able to call that up, but yes you should have told them....so if all you're looking at is a service failure, I'd still fight it, but just suck it up if you can't beat it. Your scale tickets should cover the time, but you better make sure those time stamps jive with the real time. Found a CAT scale that didn't have the right time, one time... (that's all it takes for me to learn) and I told them and have checked time stamps on scale tickets ever since.

    That will justify the time, but as mentioned, communication with Swift is tantamount to CYA, CMA, whichever you use. Like when you p/u a trailer, you're taking the time to inspect and report to Swift Claims any trailer damage you discover on the trailer before you roll with it, right? If not, I suggest you get in the habit. They may tell you they don't know who drives the trailers, but that's horse manure but either way, if you don't report it and the next driver does...you just got stuck with it.

    Good Luck
     
    Last edited: Aug 16, 2012
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  3. Mrh2008

    Mrh2008 Road Train Member

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    I just spoke with my DM out of Fontana terminal and we got into the details about me picking up the load so that he could let the CSR know exactly what happened. He didn't seem mad about it and didn't hint at a service failure so I might be OK. Any idea how long it'll take to hear about a service failure? Is it immediate? Do they even tell the drivers? Or do they have to pass it up the chain of command and wait? I don't know how it works, never been late on a load.
     
  4. CAXPT

    CAXPT Road Train Member

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    If they're still doing the "Driver Report" that you can read at their Kiosk of your monthly(?) safety review, it might show up on that, but I'd ask the DM, "am I getting a service failure for this?" question. Your primary concern as a driver should always be right where you had it.......on doing the job legally and safely. It's the only thing that will Cover YA where it really matters....tickets and accidents. But communication is tantamount to that also. If you have a question, your best protection is to get it on the QC....if they don't answer, then you have to take the reins and decide in your best interest. Period.

    Glad to hear it's working out and may have a shiny light at the end of the tunnel for you. Keep us posted.

    Good Luck
     
  5. snowman01

    snowman01 Road Train Member

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    I'd have told the terminal mgr an unpolite thing or two both about his attitude and about a customer that took 6 tries to get the weight right. One thing I've learned is to not sweat the little things like this. You did what you had to do to get the load legal. You should have sent a message after each return saying you had to go back to re-work the load but thats water under the bridge now.
     
  6. Mrh2008

    Mrh2008 Road Train Member

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    Got a call from my DM thismorning... Did my monthly review over the phone. Still 100 % on time with zero service failures!
     
    CAXPT and Shardrk Thank this.
  7. CAXPT

    CAXPT Road Train Member

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    Thanks for the update, and congrats. Now make sure to communicate and document..... it only helps you C.Y.A.

    Good Luck
     
  8. misner740

    misner740 Bobtail Member

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    Anyone know how many CSA points an over gross ticket is worth?
     
  9. Daniel.trawick

    Daniel.trawick Road Train Member

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    Moving the 5th wheel Forward will move roughly 80 lbs off the trl. Taking it back to the shopper is the only answer.
     
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