Well now here's the crux of evidence. If you told them you'd be late but wouldn't know until you were legal, if you meant after getting scaled legally, then you slipped up, but if you were out of hours to run, ie because all the time ate up your 14, then they should have seen that on the QC, since they are able to call that up, but yes you should have told them....so if all you're looking at is a service failure, I'd still fight it, but just suck it up if you can't beat it. Your scale tickets should cover the time, but you better make sure those time stamps jive with the real time. Found a CAT scale that didn't have the right time, one time... (that's all it takes for me to learn) and I told them and have checked time stamps on scale tickets ever since.
That will justify the time, but as mentioned, communication with Swift is tantamount to CYA, CMA, whichever you use. Like when you p/u a trailer, you're taking the time to inspect and report to Swift Claims any trailer damage you discover on the trailer before you roll with it, right? If not, I suggest you get in the habit. They may tell you they don't know who drives the trailers, but that's horse manure but either way, if you don't report it and the next driver does...you just got stuck with it.
Good Luck
Weight question from a noobie!
Discussion in 'Questions From New Drivers' started by Mrh2008, Aug 13, 2012.
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I just spoke with my DM out of Fontana terminal and we got into the details about me picking up the load so that he could let the CSR know exactly what happened. He didn't seem mad about it and didn't hint at a service failure so I might be OK. Any idea how long it'll take to hear about a service failure? Is it immediate? Do they even tell the drivers? Or do they have to pass it up the chain of command and wait? I don't know how it works, never been late on a load.
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Glad to hear it's working out and may have a shiny light at the end of the tunnel for you. Keep us posted.
Good Luck -
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Good Luck -
Anyone know how many CSA points an over gross ticket is worth?
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