T/A Commerce City Co

Watch out for their shop. Saturday I had new steer tires put on the truck at GCR and figured I would let the T/A do the 3 axle alignment due to not being able to get MCH until Tuesday because I had loads on Monday. After there mechanic spends about 30 mins with the truck they tell me that I need king pins and 2 track bars on the rear axles. I'm no mechanic but do know a little about trucks and asked why they thought this. The mechanic said the king pins where "real loose" and the track bar bushing where "gone and track bars are up against the mounts"(bushings are cracked a little but still centered in the mount) I have only had this truck since April and was pretty sure I had seen in the maintenance records that king pins where done recently so after having asked if they where sure it was the king pins and not just loose wheel bearings I had them give me a quote. I head home and look through the records and sure enough king pins where done 128000 miles ago. I take the truck to MHC Kenworth in Colorado Springs ( I usually have them do my work when I'm in town) and have them do a 3 axle alignment and ask them to make sure everything is good, I even tell them I was told it might need king pins or the wheel bearings may need adjusted. They tell me everything is good and tight nothing bent or out of the ordinary just needed the toe adjusted and rear axles thrust set and good to go. So needless to say either the T/A mechanic didn't know what he was doing or he was trying to squeeze out $2000.00 plus out of me. Either way I don't see myself going back there for even a simple oil change again. I have used this T/A in the past when I needed something done and was in Denver area waiting on loads and it seamed like they did a good job so I don't know it its new workers, management or what.

 

I hear ya. Getting an alignment done any where is a risk it seams, I have got crappy alignments from what most would call good shops in the past. I would have would have preferred to wait and get it done by a guy I know does a good job in Az. but I will not be heading that way for at least a month. I have heard a few talk up the alignment process at T/A's that is why I thought I would give them a try, live and learn I guess.