Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by Mark Kling, Apr 16, 2010.

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  1. Mark Kling

    Mark Kling Technology Contributor

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    Do you have set to Prefer Freeways or Allow? If Prefer Freeways then it will stay on I-10.

    There used to be a restriction on AZ-93 showing it as Non-Staa - limiting you to 48'/96" for the trailer, but this restriction has been corrected.

    If you are on an older mapset change your trailer to 48'/96" and it should route you.

    I am on the latest maps and it shows going up AZ-93 under Allow Freeways.

    Thanks,
    Mark
     
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  3. k7tkr

    k7tkr Medium Load Member

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    As requested- PM'd you.

    Mark W.
     
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  4. k7tkr

    k7tkr Medium Load Member

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    Just an fyi- az93 is not technically a truck route. I know a lot of us use it, especially now that Boulder City has reopened to trucks and it is the shortest route to Vegas from Phoenix but it never has been a declared truck route. It is a scenic route however.

    Mark W.
     
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  5. AZS

    AZS Honk if anything falls off

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    My 700 always showed the 93 as the first option, would try to send me down I40 to the 95 in CA though instead of staying on 93 through BH city/Laughlin.
     
  6. AZS

    AZS Honk if anything falls off

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    hey Mark I can't get the dock to launch on my laptop, I've uninstalled/reinstalled, opened as admin and yet still will not launch. Any ideas? Thanks.
     
  7. Mark Kling

    Mark Kling Technology Contributor

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    1. Have you had the Dock on this laptop before?
    2. Do you have Framework .net 3.5 with service pack installed?

    Go to control panel, programs, uninstall and scroll down to see if Framework is installed.

    thanks,
    mark
     
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  8. AZS

    AZS Honk if anything falls off

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    thanks Mark,

    1. yes it worked before
    2. I have framework 4 installed

    I think it might have something to do with the AV on this laptop. Worse comes to worse I have another laptop at the house and I know the dock works on it.
     
  9. Mark Kling

    Mark Kling Technology Contributor

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    Big question and I have seen this before... did you install any new programs?

    Thanks,
    Mark
     
  10. former yankee

    former yankee Light Load Member

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    About 4 weeks ago I sent you a file of POIs that would not load on my 510. You sent it on to RM. Any answers back yet?
     
  11. Mark Kling

    Mark Kling Technology Contributor

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    I did. This seems to be a Dock issue of converting the street view to the TND. I will double check on the status of the internal ticket.

    Thanks,
    Mark
     
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