TQL refuses to pay for delivered load !

I'll take some responsibility on the matter. I wasnt allowed in the unloading area to see what they were taking off the truck and when i pulled out it was pitch dark and i was dead tired and just awaken minutes earlier.

 

I did inform them of what happened after the problem was discovered and at the last drop where there was no freight. The person i was talking to said that it wont be a problem.

 

Not ignoring any responsibility. TQL rep was advised and they received all the paperwork with signatures. I wasnt allowed on the unloading dock. It was 4 in the morning and i had been driving all day. Sometimes #### happens, but the post office are the ones who originally messed up and assumed everything was theirs. other two managers at other locations verified they had the freight and one wrote a letter to TQL.

 

The pallets were light and there was only four skids for two locations left, so its pretty hard to notice the difference in weight with just a few thousand pounds.

 

You wouldnt notice the difference either in 2,000 pounds of freight. It was a light load.

 

Yes, I blame myself for not jumping into the back of the truck and checking but the P.O. is the source of the problem and made the mistake. I had a handwritten note from the last P.O. stating it wasnt a problem and they would receive it the next day from their own trucks. I even talked to TQL dispatch about it and was advised that it wasnt a problem.

 

You wouldnt find it funny if it happened to you. The only mistake I made was not checking the trailer before i left. After i realized the error i did everything i could to rectify it and communicated with TQL over it. TQL is just getting out of payment on a technicality. I hope they understand when I show up at their office a turn a few desks over and watch a few worthless desk jockeys have fear in their eyes.